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they do
They do send the subscriber a notice a well. But it may take days for the subscriber (who is probably not technical) to figure what it means or what to do about it in the meantime spewing lots of emails. So blocking certain ports on the cable modem immediately is a great alternative to simply cutting off all services to the customer infected with spamware (you can't even get the software you need to fix the problem without an internet connection!).

For Comcast to provide the service of actually removing the virus/worm/trojan would cost them money (in terms of licensing third party software and providing customer support) and is simply not their responsibility. I can't blame them for staying away from that.
Posted by: avdp   Posted on: 05/24/04 You are currently: a Guest | Members login | Terms of Use
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I hate ISPs that carte blanche block port 25!  troy@... | 05/24/04
Completely Agree.  doe_z | 05/24/04
re: Completely Agree  cbradshaw@... | 05/27/04
I don't have much love for those who won't clean up spam  kiddpeat | 05/25/04
RE : I hate ISPs that carte blanche block port 25  flightresponse | 05/25/04
re: and i still recieve about 100 aday  cbradshaw@... | 05/27/04
Found a FIX!  rkris2000 | 08/30/04
Would someone explain...  Anton Philidor | 05/24/04
they do  avdp | 05/24/04
They already said each call to their help line  kiddpeat | 05/25/04
US Mails  Harlan_z | 05/27/04
Biggest spammers  Chrish_z | 05/27/04
How Bout An Off Switch  ParadigmOdyssey | 05/24/04
Thanks to Panther...  panic man | 05/24/04
re: Thanks to Panther...  cbradshaw@... | 05/27/04
What is your point  dpatjhh | 05/27/04
Yeah right  sp1k3 | 05/27/04
Here is an idea  DarthRidiculous | 05/25/04
Here is an idea (not possible)  sp1k3 | 05/27/04
RE: Here is an idea  chessdad@... | 05/30/04
I've won the spam battle!  swriter33 | 05/25/04
No you haven't  tech_ed | 05/27/04
Won the battle but lost the war  sqr(cos(180)) | 05/30/04
Comcast should require SMTP authentication  lgmayka | 05/26/04
re: Comcast should require SMTP authentication  Wolfie2K3 | 05/26/04
SMTP AUTH  dr_who@... | 05/27/04
AOL has to be close second  danwelty@... | 05/27/04
Complaints of Service from Comcast  joereloj | 05/27/04
Port 25 Blocked  SRipley | 05/27/04
PORT 25 Block SOLUTION  rkris2000 | 08/30/04
Comcast definitely  mmzulu | 05/27/04
Unpaid Bills  dr_who@... | 05/27/04
Spam Fix  bott@... | 05/27/04
THEIR problem (ISP)  Hameiri | 05/27/04
SPAM KILLER- Fine the money makers  robert@... | 05/27/04
Fine the money makers  Chrish_z | 05/27/04
no fine - JAIL TIME IN IRAQ  fastant@... | 06/01/04
Unless I'm wrong...  Chris Topher | 05/27/04
Unless I'm wrong... (not really)  sp1k3 | 05/27/04
Unless I'm wrong  Gueze | 05/27/04
Earthlink fighting spammers (not really)  sp1k3 | 05/27/04
An open question  Chrish_z | 05/27/04
an OPEN reply  dr_who@... | 05/27/04
Comcast Spam  realrdp@... | 05/27/04
which are the valid Comcast smtp servers  sol@... | 05/28/04
Comcast & Earthlink  tundraroamer | 05/29/04
How can I tell if I'm a "Zombie Computer"  ncornett | 05/30/04
Who is at fault here  kohuratahi | 05/30/04
Oh be serious...  Mr L | 06/01/04
Tell it to the zombies  kohuratahi | 06/02/04
reverse spam  fastant@... | 06/01/04

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