- TalkBack 1 of 1:
- Thread View
- Flat View
- I wish he would get more passionate about service
-
I had a disappointing experience with Overstock.com when I bought an MP3 player from them for my daughter as a Christmas gift. The item did not work, and despite numerous "chat sessions" I could never get customer support to send me an RMA number to facilitate an exchange. It is bad enough that Christmas Day is dampened by a defective gift, but when you can't get an exchange, you decide never to do business with that company again.
Perhaps if the CEO was passionate about providing quality customer service he wouldn't have issues with hedge fund managers that short sell his stock. - Posted by: MillenneumMan Posted on: 03/07/06 You are currently: a Guest | Members login | Terms of Use
I wish he would get more passionate about service
MillenneumMan | 03/07/06
|
What do you think?
SponsoredWhite Papers, Webcasts, and Downloads
- Building the Virtualized Enterprise with VMware Iinfrastructure VMware VMware virtualization software has been adopted by over 120,000 enterprise ... Download Now
- Three Steps You Need to Know to Stop Data Loss Varonis Sensitive data exposed to misuse or loss... it is the stuff of nightmares ... Download Now
- VMware Infrastructure: A Guide to Bottom-Line Benefits VMware Frustrated by the costs of maintain ever larger data centers?or building ... Download Now
Premier Vendor Content Whitepapers, webcasts & resources from our Power Center Sponsors
- Reduce risk. Reduce complexity. Increase reliability.
-
A simplified IT environment isn't just less complex. It's also more reliable. Standardize on a single Linux platform with SUSE Linux Enterprise from Novell, and get the world's most interoperable Linux
- Learn more >>
- Achieving Cost and Resource Savings with Unified Communications
-
Find out how to maximize your communications investments with Unified Communications.
- Click to download >>
- New Online Dashboard for IT Leaders
-
Read about top issues IT decision-makers face every day, plus get cost-effective solutions to real-life IT problems.
- Learn more >>
- Save time with automated shipping solutions
-
The Business Essentials Guide provides you useful tools and templates to help grow your business and save you time with automated shipping solutions.
- Visit the UPS Business Essentials Guide
- Keep Up With The Latest In Document Management with The DocuMentor.
-
Doc delivers the scoop on today's enterprise content management, printer maintenance, and all other issues related to document management. It's the DocuMentor Blog.
- Learn more >>
- Microsoft Dynamics CRM Online - Free Six-Month Trial for Eligible Organizations
-
Microsoft Dynamics CRM Online provides fast online access, simple contact management and better sales performance for a low monthly cost - the best value on the market today.
- Learn more about the free, six-month trial offer >>
SmartPlanet
- Thought-provoking progressive ideas on diverse topics that intersect with technology, business, and life, and matter to the world at large. Visit SmartPlanet
- More from IBM
-
- How to Drive Better Business Outcomes with Exceptional Web Experiences Download the eBook
- Driving Business Agility through SOA Connectivity & Integration Read the White Paper from IBM
- Linking Decisions and Information for Organizational Performance Read the Tom Davenport study
