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This is what happens when the customer is not the #1 priority
This is what happens when the customer is not the #1 priority.

This is why I have problems with DRM. Because it places the company as #1 instead of the customer. When the needs of the customer and the needs of the business conflict, then stuff like this will happen.

All businesses have to learn: The customer is #1. Always. It doesn't matter if you can rationalize DRM. If DRM interferes with the customers' attempts to use their music, you will lose customers.
Posted by: CobraA1   Posted on: 11/30/05 You are currently: a Guest | Members login | Terms of Use
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This is what happens when the customer is not the #1 priority  CobraA1 | 11/30/05
Problem is...  ju1ce | 11/30/05
The artists are seeing the effects  tic swayback | 11/30/05
The Uneducated Needs Educated  DarbyOhara | 12/01/05
You hit the nail right on the head...  BitTwiddler | 11/30/05
will NEVER happen  Jeff Spicoli | 11/30/05
And also Jeff....  DarbyOhara | 12/01/05
Never say never  CobraA1 | 12/01/05
M$ should pay too!  Linux Geek | 11/30/05
You are so believable  nomorems | 11/30/05
ridiculous comment  DarbyOhara | 12/01/05
Lots more to this story  tic swayback | 11/30/05
Informative  KOS-MOS | 11/30/05
A Must Read Post  cyber-shoplifter | 12/01/05
Driskle and Seiburt give it 2 thumbs up! (NT)  Spoon Jabber | 12/01/05
Excellent!  palmwarrior | 01/07/06
only one course of action  Mectron | 11/30/05
Didn't stop 1 pirated copy  Nigel Johnstone | 11/30/05
The Onion put it perfectly  tic swayback | 11/30/05
Bwahahaha!!! Oh man!!!  Jeff Spicoli | 11/30/05
ROTFLMFAO @ tic and Jeff!!!!!  btljooz | 12/01/05
Great link!  X Marks The Spot | 11/30/05
happy  Nigel Johnstone | 12/01/05
C'mon.. balanoy  DarbyOhara | 12/01/05
Ummm Darb..  Jeff Spicoli | 12/01/05
You know that ELF headline is kind of misleading  voska | 12/01/05
So true  Spoon Jabber | 12/01/05
I really want to slap all those PETA twits around  Jeff Spicoli | 12/02/05
Then you're gonna love this one  tic swayback | 12/01/05
NICE!! && SO TRUE....  cyber-shoplifter | 12/01/05
cyber  btljooz | 12/01/05
NICE!! && SO TRUE....  cyber-shoplifter | 12/01/05
XCP and SunnComm should be drawn in  Boot_Agnostic | 11/30/05
There is a good side to this  Ken_z | 11/30/05
yup  Jeff Spicoli | 11/30/05
Music Industry as always been scummy  duclod | 12/01/05
The solution now becomes the problem  cyber-shoplifter | 12/01/05
No_Ax_to_Grind has left the building  cyber-shoplifter | 12/01/05
We need more articles like this  John L. Ries | 12/01/05
Who would want to....  DarbyOhara | 12/02/05
Sony and ALL it's subsidiaries NEED to be  btljooz | 12/01/05
Sony and ALL it's subsidiaries NEED to be  btljooz | 12/01/05
The bottom line.  papatator | 12/02/05
The real Problem is....  RoadRunner_z | 12/04/05
The real Problem is....  RoadRunner_z | 12/04/05
The real Problem is....  RoadRunner_z | 12/04/05
The real Problem is....  RoadRunner_z | 12/04/05
Sony should pay 100k * 10 million = 1 Billion in damages!!!  xunil skcor | 12/07/05
sony bmg faces the music  yorel | 12/27/05

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