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Advising Comcast of DNS issues
I called comcast for almost 2 weeks straight telling them of DNS issues. All I was told was to change my cable, and they wanted to send a tech to check the signal (which was actually very good) and stated if it was found to be good I would be charged $50 - even though the signal was not the issue at all. They would not send the issue to a supervisor, and would not send it to a tech that dealt with dns. and or course, another outage with both DNS and DHCP today (04/12/05). The download rate is great, but they need to step it up on their backend.
Posted by: capozla   Posted on: 04/12/05 You are currently: a Guest | Members login | Terms of Use
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Talk About Understating...  JackBobTed | 04/08/05
Out For Days  BlackDiamond | 04/08/05
Mr. Jim Hu  FirstNLastN | 04/08/05
Or use proxify.com  harrisharris | 05/08/05
This is why I set  Hugh Jass | 04/08/05
They've had DNS issues on and off for weeks...  Plain Logic | 04/08/05
Do you get the same two stock answers from Comcast?  Hugh Jass | 04/09/05
Comcast Stock Answers  bhartman36 | 04/10/05
service was out all evening!!  k3eko | 04/08/05
Similar experience in Colorado  Mark Miller | 04/09/05
in washington  basictheory | 04/09/05
Advising Comcast of DNS issues  capozla | 04/12/05
Same Story, Different Day  v0xb0x@... | 04/14/05
Outages continue in Virginia 4-12, 4-12, 4-14  kfurbish | 04/14/05
Correction - Cable Modem outages continues 4/12, 4/13 and 4/14  kfurbish | 04/14/05

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