Some sites back online after NaviSite goof

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Could have been managed better

Complaints of email outages?

They could have managed that much better, they could have also redirected web traffic for offline domains.

ie. SMTP redirection to a browse-able cache by user name, and if they were relocating IP's, they certainly could have redirected the ip's at their border to a specific web server designed to look at the incoming header, and display a splash page apologizing for any delay in getting to a website (again hosted ip block movement they could redirect at the border while internal traffic routed normally)

Having enough customer information and time ... they could have created quick one page sites, that the customers would access to put up a few details .. in reference to the one guy's "about us" and to have basic contact info, etc..

having planned something like that would have gone a long way in protecting customers who could experience longer downtimes due to what ever problem could be imagined, saving their customer's face, as well as Navi's own.

Posted by: TG2   Posted on: 11/08/07 You are currently: a Guest | Members login | Terms of Use

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