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Dialogic CTI etc.: Google Talk being the obvious next step for that, (video link to a tech rep?)

"However, Google declined to provide more details, including the specifics of the technology employed."

Been there, done that, the keywords to look for are CTI (Computer Telephony Integration), companies like Dialogic http://www.dccusa.com/ etc., rather than VOIP. Nothing special in the technology, it's all off the shelf call centre stuff.; Posted by: Nigel Johnstone Posted on: 11/29/05 You are currently: a Guest | Members login | Terms of Use

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Dialogic CTI etc. Nigel Johnstone | 11/29/05

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