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Actually
Poke around on the Dell forums and you will see that they have not corrected the problems. Their service is aweful. Whether it bothers people to hear this or not a big part of the issue is the language barrier. If they want to have call centers in other parts of the world, that's fine but, they should have call centers dispursed in such a way that you get someone on the phone that can understand the native tongue of the customer. His remark on cardboard ghettos was not of the corporate centers but of the "villages" we often see displayed. I wonder many times, if a country is so great why do the people leave it to come to America?
Posted by: IT Scion   Posted on: 03/21/05 You are currently: a Guest | Members login | Terms of Use

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Nice work!  theace18 | 03/17/05
It's the Republican way. And Michael Dell is a big-time Republican. (NT)  Atlant | 03/18/05
travesty  ibabadur1 | 03/17/05
Very Disturbing!  MarkYoest | 03/17/05
Velcome to Dell, how may I be helping you?  Chad_z | 03/17/05
Good chance  Real World | 03/18/05
it's a start  blahblahblah | 03/19/05
Give a break to your wild imaginations  sanjsh@... | 03/18/05
every job outsourced is one less american with a job  JasonL31 | 03/19/05
every job automated is one less job period!  B.O.F.H. | 03/19/05
Actually  IT Scion | 03/21/05
Reply to: "why do the people leave it to come to America?"  sanjsh@... | 03/28/05
It's the free market. Live your own mantra  rcleetus@... | 03/17/05
Win-Win?  jbachandouris@... | 03/17/05
but...  jdahs@... | 03/17/05
Yes, anti globilization now  FilledOut | 03/18/05
What a load.  IT Scion | 03/18/05
India service does not work  jdc562 | 03/17/05
buy a new computer  firstmagnitude | 03/17/05
Our President doesn't have language skills either  interlocutor | 03/19/05
What BS  IT Scion | 03/19/05
Slavish following of routines  walkerjc@... | 03/23/05
So Upgrade your service  WhatUp | 03/17/05
However the state they set up a manufacturing plant looses ...  firstmagnitude | 03/17/05
BUY DELL!! You'll get what eveything you deserve.  Eggs Ackley_z | 03/18/05
Dell = Plague  Roger Ramjet | 03/18/05
300 Americans file for unemployment today....  TechType | 03/18/05
Hmmm....  BitTwiddler | 03/18/05
as I've always said - Dell = GARBAGE  ITGuy04 | 03/18/05
You discount shop, why can't they?  Paco20 | 03/18/05
Good Point!  Clp727 | 03/20/05
personal experience and logic outweigh words from CEO  blahblahblah | 03/19/05
Yup  IT Scion | 03/19/05
For now...  Dave F_z | 03/20/05
dell turns back on emerican eployess in favor of forign outsourcing  JasonL31 | 03/19/05
Also Europe  walkerjc@... | 03/23/05

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