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Nothing to do with India (wrong)
DonnieBoy

Apparently you haven't had the distinct pleasure of dealing
with Indian based customer service lately. In my
experience, 75% of the CS people I've dealt with in the last
year have been all but incomprehensible. Their accent is
very thick and their understanding of English is quite
limited. This requires at least twice the time I should be
spending on a call just to repeat (myself and the agent)
everything said. I realize this is a strategy being employed
by a lot of companies, make the service a pain enough so
most people won't bother, thus saving tons of money. Of
course that's just my opinion.
Posted by: bgoss@...   Posted on: 11/25/03 You are currently: a Guest | Members login | Terms of Use
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Dell in India  wildcatcrazy | 11/25/03
Nothing to do with India  DonnieBoy | 11/25/03
Customer Service  dr praetorius | 11/25/03
Last time I checked, customers want the best value.  DonnieBoy | 11/25/03
Read the post Donnie  dr praetorius | 11/25/03
Ok, let the market take care of it.  DonnieBoy | 11/25/03
Spoken like a true profiteer, maybe a 'C' level  Taz_z | 11/25/03
What's the difference ...  Eggs Ackley_z | 11/26/03
British accent???  FirstNLastN | 11/25/03
It was a British colony, there is still a lot of British influence.  DonnieBoy | 11/25/03
wrong.... 6% in india understand english  Hanover Phist | 11/25/03
Interesting if correct.  DonnieBoy | 11/25/03
Yes but accent...  FirstNLastN | 11/25/03
yeah... but put it in context  interlocutor | 11/25/03
Yes but  FirstNLastN | 11/25/03
re: FirstNLastN  ryusen | 11/25/03
assuming that guess is correct  ryusen | 11/25/03
So was the USA  voska | 11/25/03
Yes, but we got our independence a long time ago.  DonnieBoy | 11/25/03
N/T: Aug 15, 1947  neil ubich | 11/25/03
aluminium  neil ubich | 11/25/03
not really accent...  ryusen | 11/25/03
It's a culture thing  voska | 11/25/03
Ok, but let the market take care of it.  DonnieBoy | 11/25/03
Yep.  neil ubich | 11/25/03
and my dollar is voting  mike_HUNT | 11/25/03
My only Dell experience was bad too.  DonnieBoy | 11/25/03
Nothing to do with India (wrong)  bgoss@... | 11/25/03
You are just spewing hatred.  DonnieBoy | 11/25/03
Spewing Hatred?  TN_Tech_z | 11/25/03
Well, they have people to handle the red necks too.  DonnieBoy | 11/25/03
RE: Well, they have people to handle the red necks too.  jones_jj | 11/25/03
BIAS  TN_Tech_z | 11/26/03
donnieboy  rfuller@... | 11/26/03
Everything to do with India  OhMyGosh | 11/25/03
Ok, so what is wrong with the market taking care of it??  DonnieBoy | 11/25/03
Your wrong IndianBoy  OhMyGosh | 11/25/03
The highly educated and experienced  voska | 11/26/03
Methinks....  AbsolutelyNot | 11/26/03
Selling out the US  vintagefr@... | 11/25/03
One world, one people, love all.  DonnieBoy | 11/25/03
level the playing field  Hanover Phist | 11/25/03
To level the field we need free and open competition.  DonnieBoy | 11/25/03
Sorry - it's not one world one people  bgoss@... | 11/25/03
You are right, not fair that Americans make more money.  DonnieBoy | 11/25/03
quality  neil ubich | 11/25/03
Could not agree more. They have to provide quality.  DonnieBoy | 11/25/03
You obviously don't use CA products...  Dave P. | 11/25/03
Playing right into CAs strategy  Taz_z | 11/25/03
Fair?  master of illusion | 11/25/03
Get a grip, man!  AbsolutelyNot | 11/26/03
What if you were in his shoes?  interlocutor | 11/25/03
Protectionism will make Americans poor  interlocutor | 11/25/03
Try looking at the median wage! about 10.50 per hr  Hanover Phist | 11/25/03
Huh?  voska | 11/25/03
Brain/education is a resouce too  interlocutor | 11/25/03
Too the US has ingnored that resource.  voska | 11/26/03
Say what??  Nullifidian | 11/25/03
"Protectionism" - faulty premise  TMS_z | 11/25/03
bull...  dg mh | 11/25/03
Dell call centers in India  rosesonmybed2000@... | 11/25/03
Well duhhh, dude!  FilledOut | 11/25/03
Dell in India  jmcguire@... | 11/25/03
Good God! Get a Clue!  wysiwyg_z | 11/25/03
True  neil ubich | 11/25/03
Really???  FirstNLastN | 11/25/03
yeah.  neil ubich | 11/25/03
American name, but  AbsolutelyNot | 11/26/03
Bad Support  johnstreiferd@... | 11/25/03
Outsourcing Jobs  Computerbiker | 11/25/03
Couldn't have said it better  master of illusion | 11/25/03
Only the Unemployed won't be able to buy  voska | 11/26/03
Who wants to PAY for support?  vertov | 11/25/03
You obviously don't work in the field.  kweath | 11/25/03
businesses don't sell support  lmaxwell | 11/25/03
what does this mean?  lmaxwell | 11/26/03
Bye Bye DELL  jcarson_z | 11/26/03
You are not alone...  AbsolutelyNot | 11/26/03

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