Survey: Dell customer satisfaction unsatisfactory

Dell Tech Support: I purchased a Dell 4600 in June 04. Called tech support on July 30 and Aug 6th to ask what type of DVD media to use. I'm still waiting. I was referred to a supervisor who didn't know any more than the 1st level. Both times I was promised a call back with no response. Who has an address to write a complaint letter to Michael Dell. There are also other issues.; Posted by: SDLowe Posted on: 12/10/04 You are currently: a Guest | Members login | Terms of Use

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And Outsourcing saves money? Enterprise Analyst | 06/28/04

Not surprised...... middle of nowhere | 06/28/04

(nt) PmAc_z | 06/29/04

Just say no to Dell r7di697 | 06/29/04

Welcome to Outsourcing... BitTwiddler | 06/29/04

Dell needs to Offshore the survey Enterprise Analyst | 06/29/04

That figures r2a2 | 06/29/04

HP MOVED TO FIRST????? Protector | 06/29/04

Outsourcing majorcb1@... | 06/29/04

Dell Tech Support SDLowe | 12/10/04

dells customer service jeffers_z | 03/12/05

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worst pc maker harry_004 | 11/03/05

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