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>> Why the need for expensive support anyway!?! I'd think that expensive support contracts would go the way of the dinosaur sooner rather than later.
Instability and insecurity aren't the only support factors. Arguably the #1 issue in system administration is backup management. Not against system failure but against user errors.
Other critical support requirements are load/capacity balancing, user account administration, enhancement/update sheduling, and platform cycle management. How much of this you do in-house and how much you farm out is a management decision. - Posted by: Yagotta B. Kidding Posted on: 06/01/04 You are currently: a Guest | Members login | Terms of Use
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