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Dell Did It To Themselves!
When India took over their customer support, using call-takers who can't be understood due to their heavy accents, Dell might have gotten a quick bottom line euphoria, but erupted a loss of retail customers that is now eating them alive - lost customers that won't come back. Dell came from no - where to the top solely on quality and perceived customer service, and then threw it all away for quick profits. How sad and stupid...
Posted by: ccmurray   Posted on: 05/28/07 You are currently: a Guest | Members login | Terms of Use

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Walmart Linux & Microsoft Linux. Linux outselling Windows  mighetto | 05/25/07
proof  ivanotter | 05/28/07
Microsoft doesn't make Linux  burkhartmic | 05/28/07
On a percentage basis??? What the #$%@** does that mean!? Ha!  Cayble | 05/28/07
Mr. Frank L. Mighetto, you are WRONG!  dracolich_prgrm | 05/28/07
Interesting way to start a rumor to pump up Linux.  mustangj36@... | 05/29/07
Why not  Boot_Agnostic | 05/25/07
Dell Direct mantra changes tack to Walmart  ross00@... | 05/28/07
Dell Did It To Themselves!  ccmurray | 05/28/07
India Anglisch  jimfishes | 05/28/07
Amen to that!  EBathory | 05/28/07
Question  wiskowst | 05/28/07
Re: Question  seal@... | 05/29/07
English at Walmart isn't so coherent either!  pikeman666@... | 05/29/07
Actually...  dracolich_prgrm | 05/28/07
I hope they have both  lynne1462@... | 05/28/07
Nothing new under the Sun (or Dell)  robertrosenthal | 05/28/07
M$ comes full circle....  Old Timer 8080 | 05/28/07
Dell did it to themselves  waltlanin.1 | 05/28/07
Bring Customer Service and Support back to the US !!!  cef1000@... | 05/29/07

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