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- Palm Is Losing on it's Own
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Palm's loss is a function of it's own poor business decisions. I have been a loyal Palm (OS & system) suer since the early Pilot pro. In my mgmt positions I have placed thousands of Palm products within my companies. This has all been driven by the fact I thought they produced the best organizer platform. Since they expanded into an attempt to compete as the universal multimedia platform, they lost site of what made them -- their core functions.
When my last Palm approached end of life, I naturally choose the latest & greatest, the T3. I was seriously disappointed in the lack of backward support for Grafitti and the pain of using Real player on Palm. I was very proficent in Grafitti and having to learn a new way of writing was very disconcerting. I returned the T3. At the suggestion of sales person at a CompUSA, I reluctantly looked at an IPaq. It was cheaper in construction than the T3, but it recognized my Grafitti immediately. The rest of the functionallity was relativly easy to adapt to. I bought it.
The moral here is that Palm lost a very loyal customer because it ignored legacy compatibility. The result, I am looking at using PPC in a project with a new company that will distribute thousands of PPC devices over 250 geographic locations in a healthcare environment. Palm didn't lose one user, they lost thousands. How many more are there like me?
Microsoft isn't "taking", Palm is giving it away through bad decisions and Microsoft is picking up the slack.
Just my opinion, but my opinion spends many $$$$ for technology. - Posted by: jskoller Posted on: 05/06/04 You are currently: a Guest | Members login | Terms of Use
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