Gateway reports loss, announces layoffs

TOTALLY UNSATISFIED!!!: LAST MONTH WE BOUGHT OUR FIRST GATEWAY AND LESS THAN 30 DAYS LATER IT WAS IN THE SHOP! WHEN IT WAS BUILT A BAD MOTHER BOARD AND HARD DRIVE WERE INSTALLED. THE SECOND MOTHER BOARD WAS ALSO NO GOOD. I'M TALKING ABOUT THE MEDIA EDITION PEOPLE AND TO THIS DAY THREE WEEKS LATER IT STILL DOES NOT WORK RIGHT. WE CONTACTED GATEWAY FOR A REFUND AND WE WERE TOLD NO, WE SHOULD HAVE SENT IT BACK BEFORE THE 30 DAYS WERE UP. WE TOLD THEM IT WAS IN YOUR SHOP, HOW COULD WE? WE CALLED AS SOON AS WE GOT OUR COMPUTER BACK AND THIS IS HOW WE WERE TREATED. WE BOUGHT AN EXTENDED WARRENTY, THE WORKS AND THEY WONT STAND BEHIND THEIR PRODUCT. NICE WAY TO TREAT NEW CUSTOMERS! I AND MY HUSBAND HAVE TOLD EVERYONE ABOUT THIS AND I AM A BUSINESS PERSON KNOWING FULL WELL WHAT WORD OF MOUTH DOES. I FEEL LIED TO AND CHEATED, NOT TO MENTION MISS LED BY THEIR ADVERTISEMENTS. I HAVE DONE A LITTLE RESEACH AND WE ARE NOT THE ONLY UNHAPPY CUSTOMERS AROUND HERE, I ONLY WISH SOMEONE WOULD HAVE WARNED ME BEFORE I SPENT SO MUCH MONEY ON A PIECE OF GARBAGE. THEY DIDN'T EVEN PUT EVERYTHING IN OUR COMPUTER THAT THE AD SAID WOULD BE IN IT, SO PLEASE PERSPECTIVE BUYERS, BEWARE!!

DEBBIE HAYNES; Posted by: nativepride Posted on: 04/29/04 You are currently: a Guest | Members login | Terms of Use