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Dell=generic
The excitement is totally gone with Dell computers, the quality is fast becoming a memory, customer service and tech support are generally off-shored to folks with minimal English skills and less computer skills.

At the law firm for which I am MIS manager, Dell's bid was not the best, their attitude was poor and they did not get the bid. I am to buy from them because they are Dell??? Oh and do not forget, since the firm is in Tennessee, they have an assembly facility in Nashville. Boy that motivate me.

Bring back US based customer service, Tech support, and those services are provided by quality folks. I suspect in the next round of computers the firm will consider returning to me building them. We had better control on the quality and performance, and besides if a something fails in a Dell (or Gateway) I end out doing the part replacement. I may as well build them, with quality brand name product.
Posted by: drichards1953   Posted on: 03/06/04 You are currently: a Guest | Members login | Terms of Use
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Somewhere they lost it  Chad_z | 03/04/04
Never had it.  ITGuy04 | 03/05/04
Let me get this straight.  ShadeTree | 03/05/04
You obviously haven't had to use their customer service lately  Taz_z | 03/05/04
Does it matter?  KTLA | 03/05/04
You've got to be kidding me.  ITGuy04 | 03/05/04
Who said they were used as servers?  KTLA | 03/05/04
I take exception to all the name calling  Louisiana oilman | 03/06/04
If you had read my post.  ShadeTree | 03/05/04
Let's see here  ITGuy04 | 03/05/04
Thanks for making my point!  ShadeTree | 03/05/04
When demand is next to nothing.  No_Ax_to_Grind | 03/05/04
Dell=garbage  ITGuy04 | 03/05/04
Ridiculous  vferrara | 03/05/04
Has nothing to do with jealousy  ITGuy04 | 03/05/04
Quality + Price = Value  vferrara | 03/05/04
Better auto analogy  ITGuy04 | 03/06/04
Hogwash  No_Ax_to_Grind | 03/05/04
Not exactly.  johnsmith222 | 03/07/04
Quality??  neil ubich | 03/05/04
and..  neil ubich | 03/05/04
They are certianly going downhill  Suicida| | 03/06/04
Dell's decaying  Mike Page | 03/05/04
Agreed  vferrara | 03/05/04
Vferrara-You are missing the point  drichards1953 | 03/06/04
Remember people - profit first - customer satisfaction second  firstmagnitude | 03/05/04
No. I think customer satisfaction is farther down the priority list.  Taz_z | 03/05/04
Never on the list.  ITGuy04 | 03/05/04
That's true  firstmagnitude | 03/05/04
You get what you pay for  TWRX | 03/06/04
DELL=HELL!!!!  suiitor | 03/05/04
Dell=generic  drichards1953 | 03/06/04
www.LinuxCAD.com for Ms-windows and linux  qwwq | 03/07/04

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