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Quality + Price = Value
I can't speak to the specific service issues you reference in your reply, but your automotive analogy leaves a little to be desired.

Do I think GM produces quality autos? While there are certainly better quality manufacturers, I do believe that GM today gives decent value in comparison with the rest of the market. (I would NOT have said that 10-15 years ago). I believe that for the price you pay, you get a decent product that meets customers' needs.

Kia vs. Porsche: How is this a fair comparison? Kia is a low-end auto model with a relatively puny price tag. Porsche produces some of the most expensive vehicles on the market. The question is do you get decent value for your money. I have never owned either brand of vehicle so I can't really speak to their value.

Now let's look at Dell computers. From a pricing standpoint their machines are kind of mid-range. There are certainly cheaper machines, and there are certainly more expensive ones. My own experience is that there is adequate value in these machines to justify my purchases. (Yes, I have bought plenty Dells over the years, and I still use them today.)

People buy Dell repeatedly because they believe they are getting the proper amount of bang for their bucks. This is why they are number one.
Posted by: vferrara   Posted on: 03/05/04 You are currently: a Guest | Members login | Terms of Use
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Somewhere they lost it  Chad_z | 03/04/04
Never had it.  ITGuy04 | 03/05/04
Let me get this straight.  ShadeTree | 03/05/04
You obviously haven't had to use their customer service lately  Taz_z | 03/05/04
Does it matter?  KTLA | 03/05/04
You've got to be kidding me.  ITGuy04 | 03/05/04
Who said they were used as servers?  KTLA | 03/05/04
I take exception to all the name calling  Louisiana oilman | 03/06/04
If you had read my post.  ShadeTree | 03/05/04
Let's see here  ITGuy04 | 03/05/04
Thanks for making my point!  ShadeTree | 03/05/04
When demand is next to nothing.  No_Ax_to_Grind | 03/05/04
Dell=garbage  ITGuy04 | 03/05/04
Ridiculous  vferrara | 03/05/04
Has nothing to do with jealousy  ITGuy04 | 03/05/04
Quality + Price = Value  vferrara | 03/05/04
Better auto analogy  ITGuy04 | 03/06/04
Hogwash  No_Ax_to_Grind | 03/05/04
Not exactly.  johnsmith222 | 03/07/04
Quality??  neil ubich | 03/05/04
and..  neil ubich | 03/05/04
They are certianly going downhill  Suicida| | 03/06/04
Dell's decaying  Mike Page | 03/05/04
Agreed  vferrara | 03/05/04
Vferrara-You are missing the point  drichards1953 | 03/06/04
Remember people - profit first - customer satisfaction second  firstmagnitude | 03/05/04
No. I think customer satisfaction is farther down the priority list.  Taz_z | 03/05/04
Never on the list.  ITGuy04 | 03/05/04
That's true  firstmagnitude | 03/05/04
You get what you pay for  TWRX | 03/06/04
DELL=HELL!!!!  suiitor | 03/05/04
Dell=generic  drichards1953 | 03/06/04
www.LinuxCAD.com for Ms-windows and linux  qwwq | 03/07/04

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