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Ridiculous
Dell built their business on the foundation of strong customer service after the sale. Time and again they were recognized as a leader in service, not by the press, but by computer users themselves, in countless surveys.

Certainly, outsourcing their support staff to India has put a dent in this strong customer service reputation, but that is a relatively recent phenomenon.

Dell is selling more personal computers than anyone else in the world. If your post were true, they would have been out of business years ago.

It's clear to me that you have problems with any company that achieves success. Jealousy is a terrible emotion.
Posted by: vferrara   Posted on: 03/05/04 You are currently: a Guest | Members login | Terms of Use
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Somewhere they lost it  Chad_z | 03/04/04
Never had it.  ITGuy04 | 03/05/04
Let me get this straight.  ShadeTree | 03/05/04
You obviously haven't had to use their customer service lately  Taz_z | 03/05/04
Does it matter?  KTLA | 03/05/04
You've got to be kidding me.  ITGuy04 | 03/05/04
Who said they were used as servers?  KTLA | 03/05/04
I take exception to all the name calling  Louisiana oilman | 03/06/04
If you had read my post.  ShadeTree | 03/05/04
Let's see here  ITGuy04 | 03/05/04
Thanks for making my point!  ShadeTree | 03/05/04
When demand is next to nothing.  No_Ax_to_Grind | 03/05/04
Dell=garbage  ITGuy04 | 03/05/04
Ridiculous  vferrara | 03/05/04
Has nothing to do with jealousy  ITGuy04 | 03/05/04
Quality + Price = Value  vferrara | 03/05/04
Better auto analogy  ITGuy04 | 03/06/04
Hogwash  No_Ax_to_Grind | 03/05/04
Not exactly.  johnsmith222 | 03/07/04
Quality??  neil ubich | 03/05/04
and..  neil ubich | 03/05/04
They are certianly going downhill  Suicida| | 03/06/04
Dell's decaying  Mike Page | 03/05/04
Agreed  vferrara | 03/05/04
Vferrara-You are missing the point  drichards1953 | 03/06/04
Remember people - profit first - customer satisfaction second  firstmagnitude | 03/05/04
No. I think customer satisfaction is farther down the priority list.  Taz_z | 03/05/04
Never on the list.  ITGuy04 | 03/05/04
That's true  firstmagnitude | 03/05/04
You get what you pay for  TWRX | 03/06/04
DELL=HELL!!!!  suiitor | 03/05/04
Dell=generic  drichards1953 | 03/06/04
www.LinuxCAD.com for Ms-windows and linux  qwwq | 03/07/04

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