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All I have heard from people using Dell first level support is complaints. They can't understand the support people who answer the phone. It's hard to fix your computer when you can't understand the person who is directing your efforts.
Dell's solution is to run ads showing American workers anwering the support telephones. Talk about lying to the public. Make my next computer a homebuilt.
Bill
wdtone@netscape.net - Posted by: btonesr Posted on: 03/03/04 You are currently: a Guest | Members login | Terms of Use
They are still in business?
theace18 | 03/02/04
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Re: They are still in business?
cbradshaw@... | 03/03/04
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good award!
dg mh | 03/02/04
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Last one out turn off the lights please.
No_Ax_to_Grind | 03/02/04
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Gateway needs something other than MS
Len Rooney | 03/02/04
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Gateway misadventures & future???
drichards1953 | 03/02/04
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Dell Support
btonesr | 03/03/04
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yes they should
JWatson77 | 03/03/04
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and i suppose it is outsourcing
V Sanders | 03/03/04
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Outsourcing
btonesr | 03/03/04
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Wake up!
ShadeTree | 03/03/04
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'OPEN' the gates to South of the border
IT Consultant_z | 03/03/04
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Install Linux on the Gateways and go on out of business [FAST]
IT Consultant_z | 03/03/04
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If you knew SuSE...
jbx233 | 03/03/04
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Linux on OEM PCs
ShadeTree | 03/03/04
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