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So who is better
While everyone complains about the service and some say they will never buy Dell. Who are you going to buy from? HP is rated even lower and Apple seams to be the only one with a great rating. I know all use tech people can build our own but where does that leave the others who are you going to recommend?

Also like all those that whine about not being able to get any help at Walmart and how all the stuff is made in some third world hell hole. How do you think they keep the prices so low so you can afford them? Same thing with Dell how do you sell a 399 computer and have any money left for great support.

I have just gotten 80 new Dell computers at work. I still have to open 20 of them but so far I have one bad monitor one cracked case a bad cd and hard drive. I just used all the parts from the cracked one to fix the others and will send it back.

My boss like you has been getting disillusioned with Dell but in the end we ordered from them as if anything did go very wrong how much trouble can you get in with his boss we did buy DELL the big number one and everyone one is brain washed by the TV ads.

The Dells are replacing CyberMax's anyone know what consumer reports rated their service as? Of course not they went out of business shortly after we got them.
Posted by: bill@...   Posted on: 02/20/04 You are currently: a Guest | Members login | Terms of Use
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What a bunch of BS, Poor Dell  jcarson_z | 02/20/04
I had a hard disk fail  Arrg | 02/20/04
Dell service on the decline  drabicky | 02/20/04
Why are you buying from Dell?  Stale_Pancake | 02/20/04
Clueless  jmcguire@... | 02/22/04
Bad support = Cheap Labor  ddmattison | 02/20/04
You have nailed it down!  Vernad | 02/20/04
Customer non-service seems to be the rule  chocl203 | 02/20/04
what I hate is  Arrg | 02/20/04
you dont need that  doh123 | 02/20/04
I tried that  Arrg | 02/20/04
One good thing about outsourced support  jfrankcarr | 02/20/04
T'ank you for calling Deli -- I mean Dell  Chad_z | 02/20/04
The problem I had with DIY  jfrankcarr | 02/20/04
Depends where you get your parts  voska | 02/20/04
It was web prices I was comparing  jfrankcarr | 02/20/04
That's an unusual story  Chad_z | 02/20/04
Comparing apples to oranges  Oggie_z | 02/21/04
Back to building own box may be best choice  drichards1953 | 02/20/04
Hey Dood! figure it out yourself (nt)  nite_w0lf | 02/20/04
Excuses Excuses  jones_jj | 02/20/04
Proprietary?  jmcguire@... | 02/22/04
Sure  ITGuy04 | 02/23/04
Not sure about that  jmcguire@... | 02/23/04
dell=Garbage  ITGuy04 | 02/20/04
they get what they pay for  JWatson77 | 02/20/04
Lack of language skills is the problem  issthatso | 02/20/04
Contract labor  quietLee | 02/23/04
Paid extra for support  ddonnelly | 02/20/04
QUIT Cryin ..buy a mac  Xon_z | 02/20/04
Only problem with that  drabicky | 02/20/04
Two words: "Virtual Pc"  el1jones | 02/20/04
Cross Grades  ITGuy04 | 02/20/04
DELL Support out of INdia  Davinci_J | 02/20/04
That's why I'm afraid to puy an Axim  jbachandouris@... | 02/20/04
Indian Tech Support  voska | 02/20/04
enterprise service has not changed -- yet  furl12@... | 02/21/04
Dell Sux0r  jsansi | 02/20/04
Warranty  jmcguire@... | 02/22/04
The only real help you get from Dell...  DragonBRockin | 02/20/04
So who is better  bill@... | 02/20/04
Local shop....  ITGuy04 | 02/23/04
Depends where the support call is routed  r7di697 | 02/20/04
re: Depends where the support call is routed  hoyPINOYako | 12/19/04
WHAT????????  Hard Cider | 02/20/04
Sorry You Are Screwed  blakepea@... | 02/20/04
Well they had the call center in India, so what do you expect  Linux is the Anti-Christ of computing | 02/20/04
Offshore  LuckyLuciano | 02/20/04
Let them outsource  Chad_z | 02/20/04
A conspiracy to defraud and reap great profit, perhaps  Cyberspine | 02/21/04
looks like ms only company not selling  V Sanders | 02/21/04
Dell Sucks  g_brooker@... | 02/21/04
Many American Jobs lost  firstmagnitude | 02/21/04
Dell Support  iambonami | 02/22/04
Message has been deleted.  linuxcad_is_a_spammer | 02/22/04
Dell is veddy veddy baahd  noyb_z | 02/22/04
Dell is veddy veddy baahd-reply  Dick Toya | 07/28/04
For all its faults, Dell isn't all that bad.  johnsmith222 | 02/22/04
LOL  V Sanders | 02/22/04
Please buy a clue.  ITGuy04 | 02/23/04
Winbbook also - customer care out the window  abrecher@... | 02/23/04
Dell Tech Support  Sam Pole | 02/23/04
failure to complete order  llamrei2 | 02/23/04
I Agree  dbixby@... | 02/23/04
And I paid extra for this?  doncowdrey | 02/23/04
Bad experiences are the only ones being posted...  BryanDexter | 02/23/04
It's all in the goal.  GooRu_z | 02/23/04
Dell Tech Support definitely has gone downhill  sandyebauer | 02/23/04
I Love Dell's Support - Its the Call Routing That's The Killer  Danbrown | 02/23/04
Say that in English?  GooRu_z | 02/23/04
dell's service  dfp7113 | 02/23/04
Support is Really Bad  shansae | 03/26/04
Terrible Service!!  ginseng37 | 04/23/04
Re: New Customer wish I didn't buy one  Theydisappointme | 05/10/04
"Customer Care" and Thievery  lancelotfl | 05/11/04
Dell systems sucks  sriram_chari@... | 09/07/04
Speaking English  tdavis@... | 11/08/04
Dell's self proclaimed Award Winning Customer Service  Alwinder | 09/11/05
"Hello my good buddy" says Dell customer service  nobitner | 12/08/06

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