- TalkBack 12 of 23:
- Next »
- « Previous
- Thread View
- Flat View
- What are you smoking??
-
"1.) You have the option for a clean OS CD. Other companies, such as Emachines, ship with a DVD that, should you ever need to reformat, will install Windows AND every piece of bloatware you wanted to get rid of."
Restore CD, NOT an OS CD. You'll never get a Windows CD from Dell.
"2.) Good support agents. Bashing support agents because they're from India is nothing short from racism. The worst support I ever got from Dell sounded like some Southern Baptist lady who was just about to get off work before I came in and called. That said, every other chat/phone support conversation I've ever had with Dell has been excellent."
Every survey of Dells tech support in the last few YEATS has them rated dead last. Count yourself lucky for good support, your in the extreme minority. I called Dell tech support for a friend and got India, after an hour of repeating myself, she told me that my friends dead hard drive problem was software related and therefore not supported. ???? Racist? Nobody cares about their race. Unqualified morons who can't speak english well enough to hold a basic conversation will get bashed regardless of race.
"3.) Good self-support. Go to HP or Compaq's website, and see if they've got ALL of your computer's drivers. It seems like something EVERY damned OEM should have, drivers for every major OS, but lo and behold, some of 'em don't. How retarded."
Well, lets pat Dell on the back for providing minimal service. It not HP OR Compaq's website. It's HP's website. Same company. As for their service and support, it is currently rated the best. So much so, no other company is even close.
"4.) It isn't proprietary. If it is, curse me and my self-installed X800 XL, two hard drives, 2 GB of RAM, a DVD burner, a new power supply and a new processor."
Dell still uses proprietary PSU's. Same 20 pin config, but wired diferently than standard PSU's. Do a Google search with the keywords, "Dell PSU". There 1,180,000 hits and they all point this out.
Only an idiot who knows nothing about PC's and hardware would buy a Dell. I am stuck with a Dell laptop that my job provided and in the last year it has been replaced 3 times. Great track record. It's slow, the battery life sux and the bottom is hot enough to painful. The only bright point is I do not have to deal with dell tech support. - Posted by: nECrO_z Posted on: 02/02/06 You are currently: a Guest | Members login | Terms of Use
What do you think?
SponsoredWhite Papers, Webcasts, and Downloads
- Three Steps You Need to Know to Stop Data Loss Varonis Sensitive data exposed to misuse or loss... it is the stuff of nightmares ... Download Now
- Building the Virtualized Enterprise with VMware Infrastructure VMware VMware virtualization software has been adopted by over 120,000 enterprise ... Download Now
- VMware Infrastructure: A Guide to Bottom-Line Benefits VMware Frustrated by the costs of maintain ever larger data centers?or building ... Download Now
Premier Vendor Content Whitepapers, webcasts & resources from our Power Center Sponsors
- Keep Up With The Latest In Document Management with The DocuMentor.
-
Doc delivers the scoop on today's enterprise content management, printer maintenance, and all other issues related to document management. It's the DocuMentor Blog.
- Learn more >>
- Achieving Cost and Resource Savings with Unified Communications
-
Find out how to maximize your communications investments with Unified Communications.

- Click to download >>
- The best support in the Linux business
-
If Linux is going to power your mission-critical applications, you'd better have the best support known to business. Novell was rated the top provider of Linux technical support.

- Learn more >>
SmartPlanet
- Thought-provoking progressive ideas on diverse topics that intersect with technology, business, and life, and matter to the world at large. Visit SmartPlanet
- More from IBM
- How to Drive Better Business Outcomes with Exceptional Web Experiences Download the eBook
- Driving Business Agility through SOA Connectivity & Integration Read the White Paper from IBM
- Linking Decisions and Information for Organizational Performance Read the Tom Davenport study







