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It's about OFFSHORED customer service
Customers don't want to deal with incomprehensible representatives that follow a set script and who don't actually care if your problem is solved. I'm tired of getting the run around by a group of people who were living in the middle ages up until 20 years ago. Give us some real English-speaking representatives with actual experience with the technology, who have used it, and have been using it for more than the last 2 years.
Posted by: Vicissidude   Posted on: 11/01/05 You are currently: a Guest | Members login | Terms of Use
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Dull's Biz model stopped working 5 YEARS ago but...  realitycheck101 | 11/01/05
I tried purchasing a dell for a family member...  ju1ce | 11/02/05
It's about customer service  Ken_z | 11/01/05
It's about OFFSHORED customer service  Vicissidude | 11/01/05
Really?!?  Paco20 | 11/02/05
Customer Service  Vicissidude | 11/02/05
Offshored  Dollylolly | 07/15/06
Can get a PC at Fry's for $159...  Mike Cox | 11/01/05
But...  Loverock Davidson | 11/01/05
Don't be silly  tic swayback | 11/01/05
He said Server Class, not Crash Prone.  olePigeon | 11/02/05
Oh, Come On Loverock  itanalyst | 11/02/05
Business pc's must be loaded...  Anton Philidor | 11/01/05
Well..  Patrick Jones | 11/01/05
My motto...  geobeck | 11/01/05
Good reasons people abandoning Dell  dl@... | 11/01/05
I'm sorry it's all about pricing rather than quality.  HypnoToad | 11/01/05
Don't generalize.  Thresher | 11/02/05
DELL H3LL  jmills@... | 11/01/05
Advertising  crjunk | 11/02/05
You get what you pay for!  An_Axe_to_Grind | 11/02/05
Couldn't be more true with computers.  olePigeon | 11/02/05
avoid dell for following reasons-  mvaar | 11/02/05
DELL is low end, because its CPUs are all low end  sharikou | 11/02/05

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