Office gossip drives storage spending

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The REAL e-mail problem

When I teach Basic Outlook classes, I include a module on cleaning and managing one's mail. All my users have access to PCs that have CD burners and have been shown how to use them. Overly-full mailboxes on the server then become totally the fault of the user. After a certain threshhold, any new mail is bounced, nothing can be sent and if they still don't clean, then the server suspends them.

Some of my people use the USB thumb drives to back up their stuff and then I have the tree-killers who print everything and lug it around for years. Whatever works...

But I don't attribute it all to gossip and jokes, no matter what the article purports. Out of 100 e-mails, I may have one joke (promptly read and deleted). The rest are spreadsheets, graphic-heavy reports and work-related attachments that probably could have been left on the server and just the link e-mailed.

Our upper management loves to send out global announcements that are interesting only to a small section of the company. But all the employees get a copy (graphic-heavy, overly- formatted) and then some of the mid-level managers don't bother to read the headers to see who already received a copy and send it all over again. Sometimes I can get four or five copies of the same message-often the content of which means nothing to me! Send 10 of those a day at 300k or better for a week and our mailbox is full.

Gossip is a handy scapegoat, but the problem is really that things that would once have been discussed in a face-to-face meeting are now being shot across the network a dozen times over, wasting bandwidth, time and server space.

Posted by: AbsolutelyNot   Posted on: 12/04/03 You are currently: a Guest | Members login | Terms of Use

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