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End of software ?
or the beginning of recurring fees paid to industry parasites.

Sorry but my company likes to own software, pay for it once, and not have to pay for it again year after year after year.

"CRM is a green field, because more than 50 percent of all CRM implementations have failed." Where'd that data come from? This guy is living in some fantasy world and seems to have no respect or confidence in IT professionals. IT pros don't often recommend web-based solutions due to the recurring subscription fees and little or no ROI over real software. He's been deluded because he influenced his stuffed-shirt buddies to sign up for his service, most likely, against the recommendations of their IT staff.

When it's up and running, the administrative overhead isn't as high as this gentleman would like us to believe.

Frankly I don't see any advantage whatsoever to using a web site over using a prog like ACT or other software-based CRM solutions. In fact, using a service like this puts the companies sales data at risk of either being harvested or held hostage for a subscription fee payment.

I consider his proclamation that it is the "end of software" to be the equivalent of premature ejaculation.
Posted by: NT Admin   Posted on: 07/23/04 You are currently: a Guest | Members login | Terms of Use
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The consumer is taking back...  bjbrock | 07/23/04
He is right, Businesses need to focus on their business, no distractions.  DonnieBoy | 07/23/04
it is happening  V Sanders | 07/23/04
We have the best shelfware!! Buy from us!  Eggs Ackley_z | 07/23/04
End of software ?  NT Admin | 07/23/04
You should think TCO. Monthly payments might cost you less.  DonnieBoy | 07/23/04
I don't understand your logic/math  NT Admin | 07/23/04
yeah right  V Sanders | 07/23/04
ACT  boxmonkey | 07/23/04
50% CRM failure rate  Anton Philidor | 07/23/04
That does make sense  NT Admin | 07/23/04
50% CRM failure rate  seosamh_z | 07/23/04
I agree with Strassmann  Jay Cash | 07/24/04
limited thinking yields limited results and more costs  blahblahblah | 07/23/04
Another thing, they use the lowest cost, most reliable OS: Linux.  DonnieBoy | 07/23/04
I'll bite  seosamh_z | 07/23/04
inconsequential  blahblahblah | 07/23/04
Management by sound bite  doodlius | 07/23/04
Customer Service done right  customer service_z | 07/23/04
businesses will like this for outsourcing  V Sanders | 07/23/04
AOL  blahblahblah | 07/23/04

What do you think?

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