Red Hat adopts Novell e-mail software

Tend to the Garden: How do you make money on support?
Most companies see support as a cost.

It's a cost to the garden owner, it's income to the gardener.

Red Hat, Novell, etc. make money by supporting their customers. "Support" doesn't necessarily mean that there's something wrong with the software; it more often means education, migration planning, platform certification, update services, etc.

Just because you pay the gardener doesn't mean that there's anything wrong with the garden.; Posted by: Yagotta B. Kidding Posted on: 07/23/04 You are currently: a Guest | Members login | Terms of Use

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Yup, and... Fred Fredrickson | 07/23/04

5 months to go seosamh_z | 07/23/04

Lost? rkadowns | 07/23/04

but seosamh_z | 07/23/04

How much.. seosamh_z | 07/23/04

Give me a break Arrg | 07/23/04

Charges.. rkadowns | 07/23/04

Oops Yagotta B. Kidding | 07/23/04

re:oops rkadowns | 07/23/04

Tend to the Garden Yagotta B. Kidding | 07/23/04

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