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Charges..
RedHat charges for their software. So it would seem to me that support alone wasn't cutting it.

Besides, if customers feel they are being overcharged for support, or feel that they are being charged too often, they will look for "alternative" means of getting the support they need. How does someone protect their assets in an environment like that?
Posted by: rkadowns   Posted on: 07/23/04 You are currently: a Guest | Members login | Terms of Use
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Current AMD64 and pending Intel processors...  cjcoats | 07/22/04
No drawbacks for consumers of open source  Richard Flude | 07/22/04
Yup, and...  Fred Fredrickson | 07/23/04
5 months to go  seosamh_z | 07/23/04
Lost?  rkadowns | 07/23/04
Suse and Redhat Are Better Off The More Alike They Are  deet | 07/23/04
but  seosamh_z | 07/23/04
Customer service will be the difference.  Arrg | 07/23/04
How much..  seosamh_z | 07/23/04
Give me a break  Arrg | 07/23/04
Charges..  rkadowns | 07/23/04
Oops  Yagotta B. Kidding | 07/23/04
re:oops  rkadowns | 07/23/04
If your product requires less support, it costs you less to support it.  DonnieBoy | 07/23/04
Revenue: The other side of the equation  seosamh_z | 07/23/04
Tend to the Garden  Yagotta B. Kidding | 07/23/04

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