Balmer: Nothing's rotten in Denmark

Here's an idea on how to gain Denmark-like marketshare: It's a three step plan:

1. Don't just promise a good solution that perfectly fits their needs, give them one.

2. Treat your customers fairly. Listen to what they need. Make giving them what they ask for a higher priority than putting in features designed to rope them in. Know that if you give them what they want, they'll actually want to stay with you anyway.

3. Offer all this at a fair and competitive price. Make your customers feel like they are getting a bargain, without having to have a sales rep come over and try to convince them they are getting a bargain.; Posted by: Michael Kelly Posted on: 07/13/04 You are currently: a Guest | Members login | Terms of Use

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Not 'zactly quietLee | 07/13/04

Did he do Linux User 147560 | 07/13/04

No, but he was waiting... No_Ax_to_Grind | 07/13/04

So, did you... Immanuel Tranz-Mischen | 07/13/04

What a clueless post! B.O.F.H. | 07/13/04

mmmm Iain_Peters | 07/13/04

Of course... Tim Patterson | 07/13/04

Well in that sense... poocow666 | 07/13/04

Me thinks he stopped by.... middle of nowhere | 07/13/04

Office Integration Yagotta B. Kidding | 07/13/04

Fixing the link Aphelion | 07/13/04

thank you for the link Monkey_MCSE | 07/13/04

IBM makes hardware TrustMe_z | 07/14/04

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