Comcast blocks spam loophole

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RE: Comcast blocks spam loophole

I think these are bogus claims by Comcast as I am yet another person who has been blocked on the outgoing port 25 for no reason. I send an average of about 4 emails a day. I have been unable to send out email for about two months (on Mac Mail and another desktop email program), but I could receive email. I kept changing ports and trying to find answers all this time. Yesterday (Dec 24th, 2008), I finally called Comcast about the problem and was told my ougoing email was blocked because of excessive emails. The guy asked if I had been sending tons of emails (like 1,000 or more SPAM eamils) out every day. I said, no way! He said my incoming email was ok, that's why it wasn't blocked (?). He told me he did not have the authority to unblock it, but that a supervisor or security person or whatever WOULD be calling me. I told him I needed to know why this had happened, needed to know if there was a problem and asked if that meant someone had access to my email or my computer (sorry, I'm a dummy). He said it could be either one (?). He again said someone WOULD definitely be contacting me. However, at one point, he told me to try switching to port 587 and try sending an email. It didn't work and I said, but doesn't that need to checked as a secure port - he said no.

Posted by: ChrisLL   Posted on: 12/25/08 You are currently: a Guest | Members login | Terms of Use

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