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Lock-in harms customers.
Lock-in is not a tactic that will bring success long term. When customers realize, after paying outrageous amounts for licenses, that they don't fully control their own data because of proprietary lock-in there will eventually be a back-lash. And it only gets worse when they realize the cost of converting their existing data to alternative applications.
It's an insane cycle which is beginning to end using open source and open formats.
The best recent news of an organization waking-up from their marketing induced coma is the state of Massachsetts.
The future is open by necesity and Mass is only the beginning. For software companies it's either interoperate or become irrelevant. - Posted by: Tim Patterson Posted on: 10/26/05 You are currently: a Guest | Members login | Terms of Use
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