Cost-cutting drives outsourcing growth

Quality Perception: Just about nobody thinks that overseas call centers are better than native ones. In fact, the general perception is that they are far worse. Customers are doing everything they can to get away from foreign customer service reps and the companies that employ them.; Posted by: Vicissidude Posted on: 08/29/05 You are currently: a Guest | Members login | Terms of Use

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Greed Middle of the Road | 08/30/05

Re: Greed Paco20 | 08/30/05

Outsourcing... Anti_Zealot | 08/29/05

Re: Ousourcing Paco20 | 08/29/05

Another Study of the Obvious Vicissidude | 08/29/05

In the long run, bjbrock | 08/29/05

Quality Perception Vicissidude | 08/29/05

Not just IT skeptic tank | 08/29/05

Latest Outsourcing News robert.jones | 10/17/05

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