EarthLink to outsource call-center jobs

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Shameful !!!

I had used Earthlink in the past and switched to AOL. This was mainly so my wife could learn to use the internet and it was well before AOL started offshoring. Now that she has become proficient and we now wish to proxy 4 PC's to share a connection, I will be switching to an ISP that can support sharing and doesn't offshore. My first instinct was to switch back to Earthlink but now, since they are into this greed-based offshoring, they are out of contention not because I need or want phone-based support but because it's the only recourse I have to this issue. I guess I'll be researching local providers in the Northern IL area, possibly cable.
These short-term savings are going to cost the participating companies a lot in the long run starting with those 2 particular ISP's losing me as a customer.

Posted by: NT Admin   Posted on: 01/07/04 You are currently: a Guest | Members login | Terms of Use

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