AOL takes passage to India

Hope so...: Right now, dealing with Dell's tech and customer support is something akin to a nightmare, if only because it is hard for some US customers (like, say, me) to understand the strong accents a lot of the service people have. When the tech support was here in the US, and I had a problem, the technician actually tried to solve the problem. Nowadays, the current technicians just suggest rebooting, and then reformatting, and not a whole heckuva lot in between.

A real shame, I found Dell to be a fantastic company when it came to customer support in the past. Nowadays, I'd be reluctant to buy another product from them.; Posted by: NottaFan Posted on: 12/24/03 You are currently: a Guest | Members login | Terms of Use

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Hope so... NottaFan | 12/24/03

No doubt! dg mh | 12/22/03

Just a drop in the bucket HellScream | 12/22/03

we do not JWatson77 | 12/23/03

guess the answer is money JWatson77 | 12/23/03

The next logical step drabicky | 12/23/03

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