1/10 Brand new Printer from HP out box was incomplete
npayab - 07/16/09
Unpacked the printer and proceeded to try to install the print heads and found out that the section that holds the print heads is missing. Contacted HP got the fist level support; she kept asking the same questions over and over and over. After 40 minutes of tolerating this, she finally tells me that HP currently does not have any new printers and she will be replacing the brand new printer I just purchased and never used with a refurbished printer. How ridiculous is that?
Premier Vendor Content Whitepapers, webcasts & resources from our Power Center Sponsors
- The best support in the Linux business
-
If Linux is going to power your mission-critical applications, you'd better have the best support known to business. Novell was rated the top provider of Linux technical support.
- Learn more >>
- Keep Up With The Latest In Document Management with The DocuMentor.
-
Doc delivers the scoop on today's enterprise content management, printer maintenance, and all other issues related to document management. It's the DocuMentor Blog.
- Learn more >>
- The best support in the Linux business
-
If Linux is going to power your mission-critical applications, you'd better have the best support known to business. Novell was rated the top provider of Linux technical support.
- Learn more >>
- Save time with automated shipping solutions
-
The Business Essentials Guide provides you useful tools and templates to help grow your business and save you time with automated shipping solutions.
- Visit the UPS Business Essentials Guide
-
-
Smart Tech
Expert advice on innovations in healthcare and the green technologies that make it happen.
Find out more
-
Smart Business
Discussion and advice on management issues that revolve around making your world smarter and more useful.
More Smart Advice
-
Smart People
The best and worst moves in the management and strategy trenches.
Learn More
