1/10 Bluray Issues - No Cust Support
Apache51 - 07/03/09
Strengths: Huge high-def screen, 1Tb hard-drive, cool-looking case Weaknesses: First one I received, Blu-ray drive buzzed and rattled, and Blu-ray software would not install. Called Asus tech support - they told me to call the reseller...sent it back. Second one arrived, same issue with the Blu-ray software. Had an I.T. professional look at it to no avail. Called Asus again and they would not talk to me because I am a "new purchase". I give up, call me crazy but for $1700+ I expect a laptop to work! Overall Evaluation: Obviously, Asus has early production issues with this new model and is unwilling to stand behind their products. Avoid the headache, just buy a Dell, Sony, or something from Best Buy...at least their products work out of the box, and they stand behind their products if you have a problem.
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