Nothing new!
CapnJeff | 08/20/09
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A Contrary View
Steve Romero | 08/20/09
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Here's another view.
IT_Guy_z | 08/20/09
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But remember...
CRMfanatic | 08/20/09
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Sorry...but you just don't get it.
IT_Guy_z | 08/20/09
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A Point...
Rich_077 | 08/20/09
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Taking care of the wrong people
HMoorhead | 08/20/09
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taking care of the wrong people
PINASCOPY | 08/20/09
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I certainly don't get it.
JohnMcGrew@... | 08/20/09
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RE: Deconstructing United Airlines: Where Customers are Transactions
el vego | 08/20/09
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Really?
PetVet | 08/20/09
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RE: Deconstructing United Airlines: Where Customers are Transactions
jsmith@... | 08/20/09
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RE: Deconstructing United Airlines: Where Customers are Transactions
dabble53 | 08/20/09
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Not an airline, but excellent customer service
cooper281c | 08/20/09
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RE: Deconstructing United Airlines: Where Customers are Transactions
coachgeorge | 08/20/09
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RE: Deconstructing United Airlines: Where Customers are Transactions
cochraness | 08/20/09
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Amazing
PetVet | 08/20/09
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Are other airlines any better?
masonwheeler | 08/20/09
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Uhhh, Spoke & Hub?
browell | 08/20/09
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I was once a loyal United Airlines frequent flyer
kevster25 | 08/20/09
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RE: Deconstructing United Airlines: Where Customers are Transactions
NoSpark | 08/20/09
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RE: Deconstructing United Airlines: Where Customers are Transactions
DupontShowgirl | 08/20/09
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Well-said, Dupont!
dahlialight-23075918642171217717385166349232 | 08/22/09
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Bravo!
gilmat | 08/22/09
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United Breaks Guitars
mkrigsman@... | 08/22/09
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Contract Carriers (Regional Jets) Much Worse
tiredpolitico | 08/20/09
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RE: Deconstructing United Airlines: Where Customers are Transactions
jseag@... | 08/20/09
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I concur
eric_s@... | 08/20/09
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get real
gilmat | 08/22/09
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What took you so long?
LorenBC | 08/20/09
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RE: Deconstructing United Airlines: Where Customers are Transactions
JRM827 | 08/20/09
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RE: Deconstructing United Airlines: Where Customers are Transactions
craigkra@... | 08/20/09
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Book Promotion Here
Jagboyintl | 08/20/09
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even the better ones like Southwest
vmirchan | 08/20/09
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Uhhhh......question?
Colfax_Mac | 08/20/09
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The Airlines
muehlbauer | 08/21/09
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No easy solution
JohnPaterson | 08/21/09
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empower front line employees
vmirchan | 08/21/09
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Al Gore hates you!!!
gtvr | 08/21/09
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Only airlines I've ever liked are European national carriers
HollywoodDog | 08/21/09
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As an international airline
maclamb | 08/21/09
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United lost me about the time Eastern lost me...
jdickey | 08/21/09
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Excellent
dfolk2 | 08/21/09
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RE: Deconstructing United Airlines: Where Customers are Transactions
tommyjin the usa | 08/21/09
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FF morphed to "Frequent Buyer"
mpflinn | 08/21/09
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RE: Deconstructing United Airlines: Where Customers are Transactions
Darayush | 08/21/09
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Shd u get good service ONLY on paying more ?
Sid Mishra | 08/22/09
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Why I love EVA Airlines and Asian service
jerryz58 | 08/24/09
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