Time to Put A Stake in The Ground on Social CRM

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The clarion call it is!

Paul, this certainly is the clarion call for action!

Am glad you picked up the threads of this fight a couple of weeks back & hope that you have put an end to the bickering!

I am certainly going to keep pointing to this for introducing people to the concept of Social CRM.

Alos, I really like the idea of the agnostic body. BPM has had it for long. We now need it for SCRM too.

I guess this post is the logical end to the discussions on my post "Don't call it Social CRM or #scrm the first time" as well as my last post where I addressed my fears for Social CRM.

Hope henceforth the energies are spent on "How To?" rather than "What Is?".

Regards,
Prem

Posted by: scorpfromhell   Posted on: 07/06/09 You are currently: a Guest | Members login | Terms of Use

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