The troubling thoughts re: outsourcing

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Some facts and inferences should be updated

Accenture's Consulting revenue dropped 12% and Outsourcing grew by 1%

http://stocks.investopedia.com/stock-analysis/2009/Accentures-Future-Remains-Bright-ACN-IBM-HPQ1005.aspx

Some of the issues you highlighted around process innovation, dated technology, etc will continue to remain. However, the nimbler players will also adopt the benefits of innovations like SaaS and Cloud platform.

Underlying platform is an important aspect of BPO offering. But it is not the fundamental driver for BPO. I see SaaS, cloud environment and BPO as part of same larger trend for enterprises to take out non-core processes / assets outside the organization and focus on their core competencies

Posted by: vaidhyv@...   Posted on: 10/06/09 You are currently: a Guest | Members login | Terms of Use

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