Developing government's human voice

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Yet another government bureacracy...

[quote] We start with focusing on what is the mission of government and its various agencies. How can we meet these missions in a better way? How can we leverage technology to engage people we may not have had access to in the past? [/quote]

The part of government I associate with (defense and homeland security) has been doing misssion analysis, process improvement, technology leveraging, lessons learned, etc, for decades. And I've learned that setting up a program office or other separate group to "spearhead" the transformation is a total waste of agency resources. If you want these characteristics in your agency, you have to make it a part of the agency culture. Through mainstream leadership. Taking charge, asking questions, and prodding the workforce in the desired direction on a sustained basis until the desired change is part of normal operations. An outside group pushing a program is perceived as just another useless mandate on the worker bees.

just my experiences

Posted by: thinking about consequences   Posted on: 11/03/09 You are currently: a Guest | Members login | Terms of Use

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