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Mine's been butt-tastic for the last couple of weeks.
Yet when I do ping, traceroute, packet sniffing, or anything else, it's
been clean. I even went as far as to replace my aging WRT54G with a
Time Capsule and upgrade my cable modem from a SB5100 to a 5120,
with no luck.

I'll be waiting a week for Comcast to send a tech out.

BTW Jason, those Motorola MTAs suck. If you have to swap it out again,
see if Cablevision has Arris brand MTAs.
Posted by: nix_hed   Posted on: 06/29/09 You are currently: a Guest | Members login | Terms of Use
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Reminds me of Comcast.  Letophoro | 06/26/09
Comcast is quite a bit better than this  Lerianis2 | 06/26/09
I lost service for more than a day on one occasion.  Letophoro | 06/26/09
Mine's been butt-tastic for the last couple of weeks.  nix_hed | 06/29/09
Did they notify you?  Michael Kelly | 06/29/09
Cable company notify you? HA!  scornforth | 06/29/09
Comcast "Not Any Better"  leb4 | 06/29/09
Comcast "Not Any Better"  jtrump@... | 06/29/09
Second Comcast is not any better  kirksel | 06/29/09
When it's clear the person you called is clueless  Michael Kelly | 06/29/09
In My Experience, The Real Job of the Support Desk is....  Seamus O'Brog | 07/07/09
untrained/unqualified csr  scornforth | 06/29/09
Used to be you could bypass first level tech...  plonk@... | 06/29/09
Comcast is quite a bit worse  bgc@... | 06/29/09
Different for me.  merc2dogs` | 06/29/09
Why do you accept that?  plonk@... | 06/29/09
Comcast Theft  Cardhu | 06/30/09
VoIP issue too  CB_z | 06/29/09
VoIP Issue Too  eheuck@... | 06/29/09
re: Comcast  Badgered | 06/30/09
knocking on wood with you  sambion | 07/12/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  DougAlder | 06/26/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  DannyO_0x98 | 06/26/09
RE: RE: The harsh reality of suburban broadband  bfilipiak@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  R.L. Parson | 06/26/09
web accelerator  Khyron | 06/29/09
We do this Everyday  jpr75_z | 06/26/09
suburban broadband  jmbuchan@... | 06/29/09
suburban broadband  tstephensoncom | 06/29/09
around here, cable blows dsl out of the water  zachg@... | 06/29/09
AT&T DSL  Khyron | 06/29/09
AT&T dsl  samuel B | 06/30/09
DSL isn't any better...  plonk@... | 06/29/09
RE: DSL isn't any better...  steve@... | 07/01/09
AT&T DSL is fine for me  mickeyl@... | 07/10/09
Perhaps you're part of the problem?  tech_ed@... | 06/29/09
Need to work from home? Have both cable & DSL  mark.hill.smt | 06/30/09
Qwest, Salt Lake City  sdunn2000@... | 06/26/09
best alternative  coffeeshark | 06/29/09
RE: Qwest, Salt Lake City  SAPbrick | 06/29/09
Qwest, Provo  p0figster | 06/29/09
Dear Stan ...  johnfenjackson@... | 06/27/09
Here's how bad it is  terry flores | 06/28/09
Cloud computing, not realistic  No_Ax_to_Grind | 06/29/09
As of today, you are correct.  Michael Kelly | 06/29/09
Competitive services? Not that I can see.  No_Ax_to_Grind | 06/29/09
Again, as of today you are correct.  Michael Kelly | 06/29/09
I have my doubts.  CobraA1 | 06/29/09
Dunno  CobraA1 | 06/29/09
Your right - even small business have experienced  USTechHead | 06/29/09
Quit whining  jheman | 06/29/09
It might be easier to  sfriedrich | 06/29/09
NOT!  mswift@... | 06/29/09
Hughes Net????  DirtyDingus | 06/29/09
100 Yards?  Timpraetor | 06/29/09
Quit Whining put in a WISP  cjhend | 06/30/09
same here  rusty02.1@... | 07/03/09
All good at TWC Albany w/ Earthlink ISP  ejhonda | 06/29/09
All good at TWC Albany w/ Earthlink ISP  dianecmiles@... | 06/30/09
This story clearly debunks the 'cloud' myth.  JonathonDoe | 06/29/09
Cloud  jperlow ZDNet Moderator | 06/29/09
Your right but it is a big Achilles heel...nt  USTechHead | 06/29/09
Going to Mars is achievable, if someone can pay for it.  No_Ax_to_Grind | 06/29/09
Cloud Computing and better network monitoring by providers  jperlow ZDNet Moderator | 06/30/09
not really  coffeeshark | 06/29/09
Yes that is correct...not a lot of good options there yet. - nt  USTechHead | 06/29/09
Much to my surprise, Embarq works well...  clare_smith@... | 06/29/09
Much to my surprise, Embarq works well..  dianecmiles@... | 06/30/09
Went through something very similar with Comcast...  JohnMcGrew@... | 06/29/09
Comcast (New Mexico)  LadyGray | 06/29/09
Go with your local provider when possible  sysadmin42 | 06/29/09
Local providers are a mixed bag  ssavett | 06/29/09
Some words of advice  frgough | 06/29/09
Not an option  jperlow ZDNet Moderator | 06/29/09
That goes a long way to explain your rotten service  frgough | 06/29/09
Cablevision Optimum Online Boost is a joke.  Smart_Neuron | 06/29/09
How about...  sfriedrich | 06/29/09
re: how about...  iamagas | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  Jody@... | 06/29/09
Business versus Consumer Internet Account?  ihfwt | 06/29/09
Uhm..  nizuse | 06/29/09
umm... no  Zorched | 06/29/09
It is also...  jperlow ZDNet Moderator | 06/29/09
It worked well, too, imo.  Captiosus | 06/29/09
Then you go right ahead, Jason  nizuse | 07/01/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  RickHamiltonMBA@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  jhendrx@... | 06/29/09
Where is WiMax when you need it???  bigroj | 06/29/09
AT&T is just as bad, sometimes worse  gwaldron@... | 06/29/09
AT&T Good  CptMatt | 06/29/09
AT&T U-Verse works for me  davidthomas@... | 06/29/09
My Favorite AT&T Story  Too Old For IT | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  pranavmdesai@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  sfriedrich | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  stano360 | 06/29/09
Harsh Reality of Customer Service  dickdavies | 06/29/09
consumer guilty until s/he can prove it is the vendor  Jim Johnson | 06/29/09
No Wires  jabailo1 | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  sporkfighter | 06/29/09
USED to be CSR for Cable company  mcwilkens | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  a1000590 | 06/29/09
Well.....  Dick S | 06/29/09
Same Experience With Comcast  vernma@... | 06/29/09
Reminds me of Cox  Captiosus | 06/29/09
You should just switch to the other cable provider in your area.  paron | 06/29/09
Cable vs DSL  jebswebs | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  srothkin | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  tpratt@... | 06/29/09
At least you were able to talk to a real tech...  sgmunson | 06/29/09
Network Monitoring  another ken | 06/29/09
getting bad modems replaced  Khyron | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  fschlan1@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  CaptKarma | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  elainem@... | 06/29/09
Business Class Service a Joke  donelder@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  aimcbt@... | 06/29/09
I guess I've been lucky, too: AT&T works well  bruceg@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  samuraigeorge02@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  rgoshey@... | 06/29/09
i had the same problem  cwhull | 06/29/09
What kind of SLA are you expecting spending $100/month?  eric@... | 06/29/09
Awful experience with Verizon - 2 week outage expected  jane.meyer@... | 06/29/09
Do you plan to throw the equivalent...  Vesicant | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  BaltimoreBarry | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  Jim from NoVA | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  nfiertel | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  bw57570 | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  jcblank@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  seannj427 | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  Seryy Volk | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  genemarkey@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  bb_apptix | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  sunrose130@... | 06/29/09
102 Talkbacks already... no big surprise.  Steve Goldman | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  scornforth | 06/29/09
This is why I will never get an Internet Phone  timbc | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  lostinspace | 06/29/09
AT&T broadband with U-Verse up almost a year without a glitch!  bphorne@... | 06/29/09
Media.com  Cystrider | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  gjsherr | 06/29/09
Not with my DSL  RedVeg | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  fkeenfkeen | 06/29/09
Tenafly  jperlow ZDNet Moderator | 06/29/09
SIimilar moisture problem (DSL)  Original Eggman | 06/29/09
My Parents Have The Same Moisture Issue  photoguy622 | 06/29/09
If you think Suburban is bad try Slightly Rural and in AT&T/BS deadzone  bwholl@... | 06/29/09
Jason - Optimum Online Boost is a joke.  Smart_Neuron | 06/29/09
Compensation?  jperlow ZDNet Moderator | 06/29/09
OK. Do you agree with the Optimum Online Boost?  Smart_Neuron | 06/29/09
Boost  jperlow ZDNet Moderator | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  bclemmons | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  destockwell | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  zrjgreen | 06/29/09
The U.S is way behind in Broadband!  Daedalu | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  sfcret | 06/29/09
COMCRAP Indeed  JayMar13 | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  dkkauffmanjr | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  JackVolsFan | 06/29/09
Cox - Phoenix  Too Old For IT | 06/29/09
A reason for greater regulation  cynic8 | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  pjerdmann@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  pspenard | 06/29/09
RoadRunner and Earthlink OK in Austin TX  bmeacham98@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  Gannthemann04 | 06/29/09
Anarchy in computers  BALTHOR | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  nfhiggs@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  kryten2x4p@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  LeSpot | 06/29/09
Jason, Jason, Jason....  mikifinaz1@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  tom.schulzconsulting@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  tech_ed@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  cd003284@... | 06/29/09
Bad Tech Support  kc117mx | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  altacom | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  ManoaHI | 06/29/09
Optimum Online in Rockland County, NY for 3 years no problems.  photoguy622 | 06/29/09
Brighthouse has worked well for years  andyhaas_aol.com | 06/29/09
DSL Extreme is extremely consistent  rroberto18 | 06/29/09
The truely harsh reality  marks055@... | 06/29/09
TierOne networks  clary_n@... | 06/29/09
I have Cox cable and have very little trouble  JamesDuPuy | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  johncov | 06/29/09
One extreme or the other  fondy | 06/29/09
Go to FiOS  Larry Dignan ZDNet Moderator | 06/29/09
QWest DSL in Bellingham WA  jaybyrd | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  kardmania@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  tony_ledford@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  JTF243@... | 06/29/09
Dual WAN, for the Pro W@H!  rpjacobsen | 06/29/09
Welcome to the REAL internet.  CobraA1 | 06/29/09
Time Warner and email  mikewink@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  mikewink@... | 06/29/09
i'm a tech.  dsltech | 06/29/09
Network monitoring iand reporting  jperlow ZDNet Moderator | 06/30/09
eh..  dsltech | 07/10/09
eh...not good enough  plonk@... | 07/12/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  xrayangiodoc | 06/29/09
Only drops out once or twice a month? Lucky...  Dee Carter | 06/29/09
All of you complaining here count your blessings  bobtran | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  Billie McCrary | 06/30/09
Verizon FIOS has been excellent  dlweinreb | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  ValFitzAndrew | 06/30/09
Verizon DSL in Philadelphia Almost Perfect, If Not Very Fast  elliott.ct@... | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  Rich_077 | 06/30/09
Because  jperlow ZDNet Moderator | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  tcjtdoyle@... | 06/30/09
Dude  jperlow ZDNet Moderator | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  yarzaea | 06/30/09
Get two broadband connections  Vonchor | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  jsparo | 06/30/09
The Good, The Bad, & The Ugly  haz113k | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  ussafs3 | 06/30/09
Too much shared bandwidth  jscott418 | 06/30/09
AT&T DSL is great here!  wkulecz | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  werlick@... | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  bozzojunk | 06/30/09
ohh IO internet sweet sweet dung  vachi | 06/30/09
Qwest 1, Charter FAIL  jfederline@... | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  big red one | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  pamam | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  Wolverine_75212@... | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  phwalker | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  khhammerle@... | 06/30/09
Consider yourself lucky  nabisho | 06/30/09
I know this exact feeling very well.  D. W. Bierbaum | 06/30/09
Comcast has been PURE HELL  codecrackx15 | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  sah42 | 06/30/09
Mediacom (Iowa) has been similar for me  privacy scout | 06/30/09
Waiting for FiOS!  zweekerboy | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  DaOneEnOnly | 06/30/09
Recent Fun With AT&T  jtbse@... | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  aseries | 06/30/09
that modem...  pgit | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  phughes3 | 06/30/09
Comcast... Satisfied Customer  Big Steve_z | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  cd003284@... | 07/01/09
I don't have these issues with RCN  stageacter@... | 07/01/09
AMEN BROTHER!  _Shayde_ | 07/01/09
Comcast took our system over  b5rangerjt@... | 07/01/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  waltshoe | 07/01/09
Dude you're awesome!  rkegel@... | 07/01/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  rusty02.1@... | 07/03/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  dglitak@... | 07/06/09
Time Warner Road Runner  ttheys@... | 07/06/09
Dix Hills Outages  MargaretS | 07/08/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  henry_jin03 | 07/09/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  kevinf@... | 07/09/09
Jason Perlow is a professional columnist????  GaryW21 | 07/12/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  kardmania@... | 07/13/09

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