On CHOW: Can you use the handicapped bathroom?
BNET Business Network:
BNET
TechRepublic
ZDNet
TalkBack 14 of 249:
Next »
« Previous
Comcast is quite a bit worse
I have Comcast and I have to reboot (power down the modem and router and restart them) three to four times per week. Last week it was every day and three times on Friday. In addition Comcast will slip in a $30 increase on the bill every so often for no apparent reason and I have to call them and get them to refund the money. If I had another high speed solution I would take it.
Posted by: bgc@...   Posted on: 06/29/09 You are currently: a Guest | Members login | Terms of Use
Reply to Story Reply to Message

Alert moderator to an offensive message

Subscribe to this discussion via Email or RSS

Reminds me of Comcast.  Letophoro | 06/26/09
Comcast is quite a bit better than this  Lerianis2 | 06/26/09
I lost service for more than a day on one occasion.  Letophoro | 06/26/09
Mine's been butt-tastic for the last couple of weeks.  nix_hed | 06/29/09
Did they notify you?  Michael Kelly | 06/29/09
Cable company notify you? HA!  scornforth | 06/29/09
Comcast "Not Any Better"  leb4 | 06/29/09
Comcast "Not Any Better"  jtrump@... | 06/29/09
Second Comcast is not any better  kirksel | 06/29/09
When it's clear the person you called is clueless  Michael Kelly | 06/29/09
In My Experience, The Real Job of the Support Desk is....  Seamus O'Brog | 07/07/09
untrained/unqualified csr  scornforth | 06/29/09
Used to be you could bypass first level tech...  plonk@... | 06/29/09
Comcast is quite a bit worse  bgc@... | 06/29/09
Different for me.  merc2dogs` | 06/29/09
Why do you accept that?  plonk@... | 06/29/09
Comcast Theft  Cardhu | 06/30/09
VoIP issue too  CB_z | 06/29/09
VoIP Issue Too  eheuck@... | 06/29/09
re: Comcast  Badgered | 06/30/09
knocking on wood with you  sambion | 07/12/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  DougAlder | 06/26/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  DannyO_0x98 | 06/26/09
RE: RE: The harsh reality of suburban broadband  bfilipiak@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  R.L. Parson | 06/26/09
web accelerator  Khyron | 06/29/09
We do this Everyday  jpr75_z | 06/26/09
suburban broadband  jmbuchan@... | 06/29/09
suburban broadband  tstephensoncom | 06/29/09
around here, cable blows dsl out of the water  zachg@... | 06/29/09
AT&T DSL  Khyron | 06/29/09
AT&T dsl  samuel B | 06/30/09
DSL isn't any better...  plonk@... | 06/29/09
RE: DSL isn't any better...  steve@... | 07/01/09
AT&T DSL is fine for me  mickeyl@... | 07/10/09
Perhaps you're part of the problem?  tech_ed@... | 06/29/09
Need to work from home? Have both cable & DSL  mark.hill.smt | 06/30/09
Qwest, Salt Lake City  sdunn2000@... | 06/26/09
best alternative  coffeeshark | 06/29/09
RE: Qwest, Salt Lake City  SAPbrick | 06/29/09
Qwest, Provo  p0figster | 06/29/09
Dear Stan ...  johnfenjackson@... | 06/27/09
Here's how bad it is  terry flores | 06/28/09
Cloud computing, not realistic  No_Ax_to_Grind | 06/29/09
As of today, you are correct.  Michael Kelly | 06/29/09
Competitive services? Not that I can see.  No_Ax_to_Grind | 06/29/09
Again, as of today you are correct.  Michael Kelly | 06/29/09
I have my doubts.  CobraA1 | 06/29/09
Dunno  CobraA1 | 06/29/09
Your right - even small business have experienced  USTechHead | 06/29/09
Quit whining  jheman | 06/29/09
It might be easier to  sfriedrich | 06/29/09
NOT!  mswift@... | 06/29/09
Hughes Net????  DirtyDingus | 06/29/09
100 Yards?  Timpraetor | 06/29/09
Quit Whining put in a WISP  cjhend | 06/30/09
same here  rusty02.1@... | 07/03/09
All good at TWC Albany w/ Earthlink ISP  ejhonda | 06/29/09
All good at TWC Albany w/ Earthlink ISP  dianecmiles@... | 06/30/09
This story clearly debunks the 'cloud' myth.  JonathonDoe | 06/29/09
Cloud  jperlow ZDNet Moderator | 06/29/09
Your right but it is a big Achilles heel...nt  USTechHead | 06/29/09
Going to Mars is achievable, if someone can pay for it.  No_Ax_to_Grind | 06/29/09
Cloud Computing and better network monitoring by providers  jperlow ZDNet Moderator | 06/30/09
not really  coffeeshark | 06/29/09
Yes that is correct...not a lot of good options there yet. - nt  USTechHead | 06/29/09
Much to my surprise, Embarq works well...  clare_smith@... | 06/29/09
Much to my surprise, Embarq works well..  dianecmiles@... | 06/30/09
Went through something very similar with Comcast...  JohnMcGrew@... | 06/29/09
Comcast (New Mexico)  LadyGray | 06/29/09
Go with your local provider when possible  sysadmin42 | 06/29/09
Local providers are a mixed bag  ssavett | 06/29/09
Some words of advice  frgough | 06/29/09
Not an option  jperlow ZDNet Moderator | 06/29/09
That goes a long way to explain your rotten service  frgough | 06/29/09
Cablevision Optimum Online Boost is a joke.  Smart_Neuron | 06/29/09
How about...  sfriedrich | 06/29/09
re: how about...  iamagas | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  Jody@... | 06/29/09
Business versus Consumer Internet Account?  ihfwt | 06/29/09
Uhm..  nizuse | 06/29/09
umm... no  Zorched | 06/29/09
It is also...  jperlow ZDNet Moderator | 06/29/09
It worked well, too, imo.  Captiosus | 06/29/09
Then you go right ahead, Jason  nizuse | 07/01/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  RickHamiltonMBA@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  jhendrx@... | 06/29/09
Where is WiMax when you need it???  bigroj | 06/29/09
AT&T is just as bad, sometimes worse  gwaldron@... | 06/29/09
AT&T Good  CptMatt | 06/29/09
AT&T U-Verse works for me  davidthomas@... | 06/29/09
My Favorite AT&T Story  Too Old For IT | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  pranavmdesai@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  sfriedrich | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  stano360 | 06/29/09
Harsh Reality of Customer Service  dickdavies | 06/29/09
consumer guilty until s/he can prove it is the vendor  Jim Johnson | 06/29/09
No Wires  jabailo1 | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  sporkfighter | 06/29/09
USED to be CSR for Cable company  mcwilkens | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  a1000590 | 06/29/09
Well.....  Dick S | 06/29/09
Same Experience With Comcast  vernma@... | 06/29/09
Reminds me of Cox  Captiosus | 06/29/09
You should just switch to the other cable provider in your area.  paron | 06/29/09
Cable vs DSL  jebswebs | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  srothkin | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  tpratt@... | 06/29/09
At least you were able to talk to a real tech...  sgmunson | 06/29/09
Network Monitoring  another ken | 06/29/09
getting bad modems replaced  Khyron | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  fschlan1@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  CaptKarma | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  elainem@... | 06/29/09
Business Class Service a Joke  donelder@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  aimcbt@... | 06/29/09
I guess I've been lucky, too: AT&T works well  bruceg@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  samuraigeorge02@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  rgoshey@... | 06/29/09
i had the same problem  cwhull | 06/29/09
What kind of SLA are you expecting spending $100/month?  eric@... | 06/29/09
Awful experience with Verizon - 2 week outage expected  jane.meyer@... | 06/29/09
Do you plan to throw the equivalent...  Vesicant | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  BaltimoreBarry | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  Jim from NoVA | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  nfiertel | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  bw57570 | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  jcblank@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  seannj427 | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  Seryy Volk | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  genemarkey@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  bb_apptix | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  sunrose130@... | 06/29/09
102 Talkbacks already... no big surprise.  Steve Goldman | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  scornforth | 06/29/09
This is why I will never get an Internet Phone  timbc | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  lostinspace | 06/29/09
AT&T broadband with U-Verse up almost a year without a glitch!  bphorne@... | 06/29/09
Media.com  Cystrider | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  gjsherr | 06/29/09
Not with my DSL  RedVeg | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  fkeenfkeen | 06/29/09
Tenafly  jperlow ZDNet Moderator | 06/29/09
SIimilar moisture problem (DSL)  Original Eggman | 06/29/09
My Parents Have The Same Moisture Issue  photoguy622 | 06/29/09
If you think Suburban is bad try Slightly Rural and in AT&T/BS deadzone  bwholl@... | 06/29/09
Jason - Optimum Online Boost is a joke.  Smart_Neuron | 06/29/09
Compensation?  jperlow ZDNet Moderator | 06/29/09
OK. Do you agree with the Optimum Online Boost?  Smart_Neuron | 06/29/09
Boost  jperlow ZDNet Moderator | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  bclemmons | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  destockwell | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  zrjgreen | 06/29/09
The U.S is way behind in Broadband!  Daedalu | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  sfcret | 06/29/09
COMCRAP Indeed  JayMar13 | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  dkkauffmanjr | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  JackVolsFan | 06/29/09
Cox - Phoenix  Too Old For IT | 06/29/09
A reason for greater regulation  cynic8 | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  pjerdmann@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  pspenard | 06/29/09
RoadRunner and Earthlink OK in Austin TX  bmeacham98@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  Gannthemann04 | 06/29/09
Anarchy in computers  BALTHOR | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  nfhiggs@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  kryten2x4p@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  LeSpot | 06/29/09
Jason, Jason, Jason....  mikifinaz1@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  tom.schulzconsulting@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  tech_ed@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  cd003284@... | 06/29/09
Bad Tech Support  kc117mx | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  altacom | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  ManoaHI | 06/29/09
Optimum Online in Rockland County, NY for 3 years no problems.  photoguy622 | 06/29/09
Brighthouse has worked well for years  andyhaas_aol.com | 06/29/09
DSL Extreme is extremely consistent  rroberto18 | 06/29/09
The truely harsh reality  marks055@... | 06/29/09
TierOne networks  clary_n@... | 06/29/09
I have Cox cable and have very little trouble  JamesDuPuy | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  johncov | 06/29/09
One extreme or the other  fondy | 06/29/09
Go to FiOS  Larry Dignan ZDNet Moderator | 06/29/09
QWest DSL in Bellingham WA  jaybyrd | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  kardmania@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  tony_ledford@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  JTF243@... | 06/29/09
Dual WAN, for the Pro W@H!  rpjacobsen | 06/29/09
Welcome to the REAL internet.  CobraA1 | 06/29/09
Time Warner and email  mikewink@... | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  mikewink@... | 06/29/09
i'm a tech.  dsltech | 06/29/09
Network monitoring iand reporting  jperlow ZDNet Moderator | 06/30/09
eh..  dsltech | 07/10/09
eh...not good enough  plonk@... | 07/12/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  xrayangiodoc | 06/29/09
Only drops out once or twice a month? Lucky...  Dee Carter | 06/29/09
All of you complaining here count your blessings  bobtran | 06/29/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  Billie McCrary | 06/30/09
Verizon FIOS has been excellent  dlweinreb | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  ValFitzAndrew | 06/30/09
Verizon DSL in Philadelphia Almost Perfect, If Not Very Fast  elliott.ct@... | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  Rich_077 | 06/30/09
Because  jperlow ZDNet Moderator | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  tcjtdoyle@... | 06/30/09
Dude  jperlow ZDNet Moderator | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  yarzaea | 06/30/09
Get two broadband connections  Vonchor | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  jsparo | 06/30/09
The Good, The Bad, & The Ugly  haz113k | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  ussafs3 | 06/30/09
Too much shared bandwidth  jscott418 | 06/30/09
AT&T DSL is great here!  wkulecz | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  werlick@... | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  bozzojunk | 06/30/09
ohh IO internet sweet sweet dung  vachi | 06/30/09
Qwest 1, Charter FAIL  jfederline@... | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  big red one | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  pamam | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  Wolverine_75212@... | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  phwalker | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  khhammerle@... | 06/30/09
Consider yourself lucky  nabisho | 06/30/09
I know this exact feeling very well.  D. W. Bierbaum | 06/30/09
Comcast has been PURE HELL  codecrackx15 | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  sah42 | 06/30/09
Mediacom (Iowa) has been similar for me  privacy scout | 06/30/09
Waiting for FiOS!  zweekerboy | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  DaOneEnOnly | 06/30/09
Recent Fun With AT&T  jtbse@... | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  aseries | 06/30/09
that modem...  pgit | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  phughes3 | 06/30/09
Comcast... Satisfied Customer  Big Steve_z | 06/30/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  cd003284@... | 07/01/09
I don't have these issues with RCN  stageacter@... | 07/01/09
AMEN BROTHER!  _Shayde_ | 07/01/09
Comcast took our system over  b5rangerjt@... | 07/01/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  waltshoe | 07/01/09
Dude you're awesome!  rkegel@... | 07/01/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  rusty02.1@... | 07/03/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  dglitak@... | 07/06/09
Time Warner Road Runner  ttheys@... | 07/06/09
Dix Hills Outages  MargaretS | 07/08/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  henry_jin03 | 07/09/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  kevinf@... | 07/09/09
Jason Perlow is a professional columnist????  GaryW21 | 07/12/09
RE: The Harsh Reality of Suburban Broadband, Part Deux  kardmania@... | 07/13/09

What do you think?

SponsoredWhite Papers, Webcasts, and Downloads

advertisement
advertisement

Meet Doc

  • Here to help you with your Document Management Needs
  • Doc is an enigma. Born to a Russian ballerina and a German electrical engineer, he grew up in various locations in the United States. He’s seen the insides of more brands, versions, and generations of printer and printer-related hardware than almost anyone.
  • To learn more about this mysterious figure check out his blog on ZDNet. You’ll be glad you did.
  • Produced by
    ZDNet and