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The Austin center is only for Enterprise Class support. I am not totally sure about the OK one. Also DELL has closed their retail class plant and relocated it to Mexico. sad

Which is kinda funny my uncle worked for DELL like from startup until 2006 in Systems Testing when he went to china that year he was training a guy over there got back, BAM pink slip.
He goes over to work for Samsungs RMA divison at the DELL plant and he goes to Mexico to train another guy same thing happens. Damn DELL you are shady
Posted by: fenixstar   Posted on: 06/30/09 You are currently: a Guest | Members login | Terms of Use
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My experience has always been positive  MissingMatter | 06/24/09
RE: My Experience with Dell's Namastechnical Support  kitko | 06/24/09
RE: My Experience with Dell's Namastechnical Support  dern@... | 06/24/09
Had a Dell once  honeymonster | 06/24/09
Not the language nor the accent  pjotr123 | 06/25/09
I couldn't agree more...  suirauqa | 06/26/09
My Experience with Dell's Namastechnical Support  Fark | 06/25/09
Calling is a waste of time  itpro_z | 06/25/09
RE: My Experience with Dell's Namastechnical Support  DarshanShah | 06/26/09
The accent  jperlow ZDNet Moderator | 06/26/09
Competency, not Accent, is the issue  rberman | 06/29/09
Seagate replaces OEM drives.  bjbrock | 06/26/09
I'll tell you what I find amazing about Indian outsourced support...  James T. Kirk | 06/26/09
LOL...nt  USTechHead | 06/26/09
Those are not exclusively American names...  gregoryk@... | 07/02/09
My experience has been dismal...to the point  USTechHead | 06/26/09
RE: My Experience with Dell's Namastechnical Support  desh2 | 06/26/09
Good Experience With ASUS, but not with my own Company  escapepod | 06/26/09
RE: My Experience with Dell's Namastechnical Support  Janewayk | 06/26/09
RE: My Experience with Dell's Namastechnical Support  chuckgaff@... | 06/26/09
Correction  fenixstar | 06/30/09
RE: My Experience with Dell's Namastechnical Support  omarsadat@... | 06/26/09
HP and Acronis  rberman | 06/26/09
My experience - not so great  Grantarchy | 06/26/09
Mine? not with Dell, but not so great either  fejlinton | 07/02/09
Dell's truly excellent Support  dubrosky | 06/26/09
RE: My Experience with Dell's Namastechnical Support  1ceman_z | 06/26/09
RE: My Experience with Dell's Namastechnical Support  cherry1972 | 06/26/09
RE: My Experience with Dell's Namastechnical Support  cherry1972 | 06/26/09
RE: My Experience with Dell's Namastechnical Support  rcander@... | 06/26/09
RE: My Experience with Dell's Namastechnical Support  som.shekhar@... | 06/26/09
Revelations 10.6.2  PeteThePommy | 06/26/09
My experience: the challenges are cultural more than technical  rarsa | 06/26/09
RE: My Experience with Dell's Namastechnical Support  akritchie | 06/26/09
RE: My Experience with Dell's Namastechnical Support  jminifie@... | 06/26/09
RE: 100% positive  killroywashere | 06/26/09
RE: My Experience with Dell'sTech Support -Not in India  pparks_2000 | 06/26/09
english as an oficial language  brendan@... | 06/26/09
RE: My Experience with Dell's Namastechnical Support  xperiate | 06/26/09
What would you consider a bad support experience?  IAmNotAGeek | 06/26/09
Bad...  jperlow ZDNet Moderator | 06/26/09
More Bad  stillgolfing | 06/27/09
Wow!  hforman@... | 07/02/09
They suck...and here is why...  mikifinaz1@... | 06/26/09
RE: My Experience with Dell's Namastechnical Support  marsh@... | 06/26/09
RE: My Experience with Dell's Namastechnical Support  rlk123go | 06/26/09
RE: My Experience with Dell's Namastechnical Support  Roc Riz | 06/26/09
Did you ever think to  schmatzp | 06/26/09
RE: My Experience with HP tele'support'  brendan@... | 06/26/09
HP email support from India  thone.hall@... | 06/26/09
RE: My Experience with Dell's Namastechnical Support  gswank54@... | 06/26/09
Your English  rle11wb@... | 06/27/09
Siemens Indian support cost me a week  Horseradish | 06/27/09
Excellent Tech Support From Dell... Both Online and via Telephone!  BigMattock | 06/27/09
Did you Use the Norton that Dell gives You  ceh4702 | 06/27/09
Never used ANY of the original software  jperlow ZDNet Moderator | 06/27/09
a little off topic, but probably not...  randysmith@... | 07/02/09
Dell Doubled my Order  ceh4702 | 06/27/09
RE: My Experience with Dell's Namastechnical Support  micki99m@... | 06/28/09
99% of India-Based Support is Good (except for Covad)...  deckhopper@... | 06/28/09
A Truly Awful Experience  DAReese | 06/29/09
Dell is one of the best  murphym@... | 06/29/09
Use "Live Chat" Instead  susiemargaret | 06/29/09
RE: My Experience with Dell's Namastechnical Support  jpenabaz@... | 06/30/09
Good support out of India!  mwescom | 06/30/09
Try Dell's Chat Support  DaveN_MVP | 07/02/09
RE: My Experience with Dell's Namastechnical Support  mseshea@... | 07/02/09
RE: My Experience with Dell's Namastechnical Support  mseshea@... | 07/02/09
RE: My Experience with Dell's Namastechnical Support  HgWyMn | 07/02/09
RE: NEVERY AGAIN - Dell's Namastechnical Support SUKS NUTZ  ftna86 | 07/02/09
Usually, Not a Pleasant Experience  hforman@... | 07/02/09
I want to hire this tech to come work for me!  skris88@... | 07/09/09
RE: My Experience with Dell's Namastechnical Support  Evil(er) Overlord | 07/10/09
RE: My Experience with Dell's Namastechnical Support  tom@... | 07/10/09
RE: My Experience with Dell's Namastechnical Support  knoxbury | 07/10/09
RE: My Experience with Dell's Namastechnical Support  Jesterace | 07/10/09
Some companies need to be sued over poor support  Lerianis10 | 07/14/09
I've had good results with chat support  LeonBA | 08/17/09

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