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That store's managaement or Apple?
So - was the management at that AT&T store at fault for choosing to punish customers who had other activities besides purchasing an iPhone or was it Apple's Epic iFail (you know - some mandate that Apple had telling AT&T stores to make customers stand outside? I think not...)

After stories of how AT&T stores handled the first phone, I'm a little surprised that anyone would go to them to purchase a 3G version of the phone.

The other odd thing about your article is saying how you knew fanatics would be there very early waiting for phones - and then seemed shocked they were sold out and you couldn't reserve one?

And the bit about the ten year old - I take it you find it alarming of her age and her wait time - but um, was that a good call by parents to bring their child? Or Apple's fault?

There is no doubt there were serious glitches and overloads with Apple's system. Does this excuse what management decisions were made by the local AT&T store you went to? Not really. Most of the complaints in this article seemed more geared towards the management of that store and just trying to push a few reasons to fit a pre-picked out article title.

Was this really an Epic iFail? Doesn't seem like it.
Posted by: mara11jade   Posted on: 07/14/08 You are currently: a Guest | Members login | Terms of Use
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Oh common  kitko | 07/11/08
RE: EPIC iFAIL  Charlie McGuire | 07/11/08
hmmm 2.0  exxtraz | 07/11/08
Yah... But Can it...  Wolfie2K3 | 07/14/08
I don't know why not  spookyone1 | 07/15/08
******** Lunatics  Harry Bardal | 07/11/08
RE: EPIC iFAIL  Bob_bear | 07/11/08
Stop whining....  Mike Cox | 07/11/08
Can't wait to see the article the day after Thanksgiving  heres_johnny | 07/14/08
RE: EPIC iFAIL  doctorevii2001 | 07/11/08
SOMEONE can't see the writing on the wall...  MGP2 | 07/11/08
My suggestion...  DCMann | 07/14/08
Priorities  spookyone1 | 07/15/08
The only reason I can see for standing in line so long...  Mac Hosehead | 07/11/08
advice for next time:  lostarchitect | 07/11/08
looks like i was wrong.  lostarchitect | 07/12/08
RE: EPIC iFAIL  jplett@... | 07/12/08
RE: EPIC iFAIL  shadedecho | 07/12/08
More iPhone bluescreens of death  NonZealot | 07/12/08
You were one of those kids...  lostarchitect | 07/14/08
It's a normal thing  spookyone1 | 07/15/08
This answer to iPhone freezing problem has me laughing!!  NonZealot | 07/12/08
I really don't get it...  Core2uu | 07/12/08
The original plan was  deaf_e_kate | 07/14/08
Yeah, right, it not a marvelous device  GoPower | 07/14/08
until the battery dies  deaf_e_kate | 07/15/08
that is NOT the answer to a frozen iphone.  lostarchitect | 07/14/08
Thank you.  spookyone1 | 07/15/08
iPhone slowdowns but still a great user experience!!  NonZealot | 07/13/08
that's 1 guy.  lostarchitect | 07/14/08
As to WinMobile  spookyone1 | 07/15/08
My experience wasn't that bad...  cmueller@... | 07/14/08
That store's managaement or Apple?  mara11jade | 07/14/08
Stereotypical Apple hating we've come to expect from ZDNet  nix_hed | 07/14/08
Stereotypical Apple loving that we have become used to!  ShadeTree | 07/15/08
231 activations a second  croberts | 07/15/08

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