IT support: Cut the jargon or find another job

Zack i agree with you to a point: What i find missing from your article is the fact that staff customers etc. Can be very rude. I work for a small business about 50 employees total. All but myself and the ceo are female. When the come to me for something it is fix it right now attitude and when i start to as for information about the problem i just nothing or very little. For example 10 minutes ago the operations manager has is training a new employee started today. She saids did you set her up for the internet (laugh) she knows better to ask such a question. Next she says a window pops up. Give me a freaking break.YOU DO NOT HAVE TO BE AN IT SPECIALIST TO GIVE A DESCRIPTION. When the HVAC tech comes to repair and ac unit in my data center. I don't say um the air does work. No $hit! i would describe any events or thermostat messages etc. So come on Zack. We as IT can fix broken but we can't fix stupid.; Posted by: MLHACK Posted on: 09/15/09 You are currently: a Guest | Members login | Terms of Use

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Head on the nail... safesax2002 | 09/15/09

Seems my point is made MLHACK | 09/15/09

No... IT_Guy_z | 09/15/09

Some Jargon but... safesax2002 | 09/15/09

Yeap, i get this all the time. Been_Done_Before | 09/15/09

Spot On! happyharry_z | 09/15/09

HappyHarry MLHACK | 09/15/09

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