Sony to layoff 16,000 employees, loses charm among consumers

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"... loses charm among consumers"

Although I have loved every Sony product I ever bought and had an extremely good experience with Sony depot repair recently when, after fifteen years of trouble-free service, a stereo I have needed work, I quit buying Sony in 2005 in response to the BMG rootkit fiasco --- not so much because I feared what might be included in a Sony product but because I was outraged by their corporate arrogance.

It reminded me of Intel's initial reaction in 1994 to their FDIV bug where they said, essentially, "If you can prove to us that you're affected by the bug, we'll replace the Intel product you bought with one that doesn't have the problem." After that, I didn't buy Intel for probably a decade or so.

When you start up a Sony DVD you get more legal notices than you do on any other distributor's, don't you? The lawyers have too much power in this company.

I think all of these kinds of things are evidence of companies that regard their customers as an inconvenience. Sony, it seems, also considers us to be the enemy. It would be sad if products as good as Sony's weren't available, but I think they deserve to be taken down a notch or two.

Posted by: JRElliott   Posted on: 12/09/08 You are currently: a Guest | Members login | Terms of Use

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