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this particular customer had an ax to grind with Wachovia, and rather than go through the usual channel of pointing out the problem with Wachovia itself (I mean come on, even they would have quickly admitted and rectified the mistake in this case) he closed out his account and went straight to the news channels.
And besides, would you let the media publish your account number if you had no plans on closing your account? - Posted by: Michael Kelly Posted on: 12/02/07 You are currently: a Guest | Members login | Terms of Use
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