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Culture change is the hardest part
Oliver says "...but the reality for all ?social community? roll outs is that the software is a relatively minor component compared to the change management required to drive uptake and usage and to weave the software into the business fabric of day to day use."

You just described my entire job. And I am in violent agreement. Jive SBS can "disappear" within an organization due to its overwhelming usability, which allows us to get down to the real work: cultural change management. Less focus on "how do I", more focus on "why do I."
Posted by: gialyons   Posted on: 03/10/09 You are currently: a Guest | Members login | Terms of Use
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Culture change is the hardest part  gialyons | 03/10/09
RE: Jive talking: Easy to underestimate effort required to get people engaged  @OliverMarks | 03/10/09
Jive Strategic Consulting is about the business, not the software.  gialyons | 03/10/09

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