Report: Customers scrutinizing Microsoft license agreements more than ever

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Everything is negotiable

When we decided to skip Vista, we terminated all but one Microsoft contract. MS rep jumped up and down, begged and pleaded, and told us dire things would happen. Two years (and two reps) later, they have come back to us with very sweet proposals in anticipation of our moving to Windows 7.

But with our support call volumes at all-time lows, there is a real debate as to when (or if) we would do a desktop upgrade at any price. Hell, we just got our last few hundred W2K users switched to XP! There was one downside impact to our findings; the CIO put our desktop Linux pilot on hold. The low call volumes has really helped us reduce our overall cost structure this last year, and he doesn't want *anything* to drive those costs back up, even if it's zero-cost Linux desktops.

So we are *firmly* locked on XP/Office 2003 right now, and it's going to take a "killer app" or something momentous to make us change. And that means we have no desire to sign any license agreements with MS in the near future.

Posted by: terry flores   Posted on: 04/20/09 You are currently: a Guest | Members login | Terms of Use

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