The on-site tech support tech was obviously in the U.S., but ....
kd5auq | 10/21/09
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That's funny
aep528 | 10/21/09
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I should have asked the obvious .....
kd5auq | 10/21/09
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Right on!
IT_User | 10/21/09
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Dell: Just doesn't care
croberts | 10/21/09
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Why would you think a Tech would know why?
jdbukis@... | 10/22/09
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Talk about an unescessary run-around.
tbensen@... | 10/21/09
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#1 Tech support is not nor ever has been dell
itguy08 | 10/21/09
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Fair enough, but not because Apple is any better
Rob Oakes | 10/21/09
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Wow, that does not compare with my problem...
mrlinux | 10/21/09
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Makes me wonder about their trajectory
Rob Oakes | 10/21/09
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DHL?
Bill4 | 10/21/09
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No DHL Express.
mrlinux | 10/21/09
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Hmmm.. Not my experience at all...
i8thecat | 10/21/09
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I live in Austin
steeleblue_cactus | 10/21/09
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Adrian...
mrlinux | 10/21/09
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2nd visit ...
Adrian Kingsley-Hughes | 10/21/09
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You get what you pay for.
frgough | 10/21/09
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RE: You get what you pay for.
slimmac1 | 10/21/09
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Yeah for that kind of money he could have an Macbook
mrlinux | 10/21/09
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Id Rather Have The Dell
jdbukis@... | 10/22/09
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Since Apple went with Intel Processors...
mrlinux | 10/22/09
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For $999
Macintoshtoffy | 10/22/09
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Dont you mean...
mrlinux | 10/21/09
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LOL
Adrian Kingsley-Hughes | 10/21/09
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It was hardly ...
Adrian Kingsley-Hughes | 10/21/09
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Dell = Crap
itguy08 | 10/21/09
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Your Second Mistake...
mrlinux | 10/21/09
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3yr warranty
Adrian Kingsley-Hughes | 10/21/09
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Indian support?
bmgoodman | 10/21/09
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A Few Issues with the situation...
GoodThings2Life | 10/21/09
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U do not even have to take it a part...
mrlinux | 10/21/09
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Similar experience
djmik | 10/21/09
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RE: A few issues with the situation
bfilipiak@... | 10/23/09
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RE: Dell: A few examples of what's wrong with your tech support
JoseTorr | 10/21/09
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Dell: A few examples of what's wrong with your tech support
Dell-Bill B | 10/21/09
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If only
bmgoodman | 10/21/09
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clarification, please
Dell-Bill B | 10/21/09
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In my case
bmgoodman | 10/21/09
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Re: In my case
Dell-Bill B | 10/21/09
|
    
Thanks
bmgoodman | 10/21/09
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You're most welcome
Dell-Bill B | 10/21/09
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nothing to do with confidential information...
jmelnik | 10/21/09
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not so sure...
Dell-Bill B | 10/21/09
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lowest bidder
jmelnik | 10/21/09
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Absolutely
jragosta | 10/22/09
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My Dell Hell
samalie | 10/21/09
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Ask to speak with a manager or higher tier tech support
NetAdmin1178 | 10/21/09
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Wow.. you need to get a clue NetAdmin1178...
i8thecat | 10/21/09
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Your right
JasonJD48 | 10/21/09
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Previous reply meant for general discussion... (nt)
NetAdmin1178 | 10/21/09
|
 
When in South Africa
Nookhoek | 10/21/09
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Nice Experience With Apple
WarhavenSC | 10/21/09
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RE: Dell: A few examples of what's wrong with your tech support
mrlinux | 10/21/09
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Outsourced tech support: a great big fail
Auriels_Flame | 10/21/09
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Exactly
The Star King | 10/22/09
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RE: Dell: A few examples of what's wrong with your tech support
kitko | 10/21/09
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RE: Dell: A few examples of what's wrong with your tech support
SystemVoid | 10/21/09
|

The ONLY way to fix that properly
Nookhoek | 10/21/09
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RE: Dell: A few examples of what's wrong with your tech support
puffmanxx | 10/21/09
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Why repeat yourself?
ThePrairiePrankster | 10/21/09
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My thoughts ..
Adrian Kingsley-Hughes | 10/21/09
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You are spot on
wgrimes | 10/21/09
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I'd even say hundreds now
JasonJD48 | 10/21/09
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What of those of us that don't follow Twitter? (nt)
A Grain of Salt | 10/21/09
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The problem is ...
dkawalec | 10/21/09
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Now you see why I went to Macs
Ken_z | 10/21/09
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RE: Dell: A few examples of what's wrong with your tech support
neeraj.k | 10/21/09
|
RE: Dell: A few examples of what's wrong with your tech support
wgrimes | 10/21/09
|
Adrian the king of whiney attention ho's
Duke E. Love | 10/21/09
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You go Girl!!!. er.. I mean kettle.
i8thecat | 10/21/09
|

Ironic ...
Adrian Kingsley-Hughes | 10/21/09
|
 
I kick the dog
Duke E. Love | 10/21/09
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Not sure what that means, but
JasonJD48 | 10/22/09
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Uh
JasonJD48 | 10/21/09
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Adrian... Question about the on-site???
i8thecat | 10/21/09
|

Yep ...
Adrian Kingsley-Hughes | 10/21/09
|
 
ok... good to hear, I'll give them another chance then...
i8thecat | 10/21/09
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RE: Dell: A few examples of what's wrong with your tech support
weijoon | 10/21/09
|
Sell the company
Jolohaga | 10/21/09
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Why did you continue with the tech on the phone?
hornerea | 10/22/09
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RE: Dell: A few examples of what's wrong with your tech support
Kasey156 | 10/22/09
|

They see your config...
Dell-Bill B | 10/22/09
|
 
Thank you, Bill
Kasey156 | 10/22/09
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Most problems through are idiotic
mrjonno | 10/22/09
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RE: Dell: A few examples of what's wrong with your tech support
ICUR12 | 10/22/09
|

No
Dell-Bill B | 10/22/09
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RE: Dell: A few examples of what's wrong with your tech support
DAReese | 10/22/09
|
RE: Dell: A few examples of what's wrong with your tech support
Super D | 10/22/09
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Dell: Little right with tech support
rroberto18 | 10/22/09
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dealing with tech support
CaptO | 10/23/09
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Struggling with Dell Laptop myself
Merlin500 | 10/23/09
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RE: Dell: A few examples of what's wrong with your tech support
drewitz@... | 10/23/09
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Apple vs. Dell
dheady@... | 10/23/09
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RE: Dell: A few examples of what's wrong with your tech support
knudson | 10/23/09
|
Sounds familiar . . .
twirth5@... | 10/23/09
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RE: Dell: A few examples of what's wrong with your tech support
Michael Dorchick | 10/23/09
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RE: Dell: A few examples of what's wrong with your tech support
russtok | 10/23/09
|