Mobile software Monday: 4Smartphone hosted Exchange with mobile device clients

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AVOID AT ALL COSTS

I was a client for about 7 months, and it was a nightmare.

1) downtime downtime downtime. "The servers crashed
during the backup, so that means that your data will now
be offline for 2 WEEKS while we rebuild the servers. All my
data?? As in my business email, calendar, and contacts?

Then a few months later it happened AGAIN.

2) absurd, bizarre migration between Exchange platforms.
The guy changed datacenters at the same time as he
upgraded to Exchange 2007. But he REFUSED to migrate
the customer's data himself. His solution, (and again I am
not making this up,) was to require each customer to
archive his own data *locally* on his PC, then upload it
himself to the new Exchange 2007 server. I was traveling
at the time without my laptop.

3) price hikes: I paid for a year, but after 6 months I was
informed that the price had gone up 70% and I was now
only paid up for a couple more months. But that's not all: I
was then required to immediately pay for an 12 MORE
months, at the new higher price.

Posted by: jalarmo   Posted on: 05/26/08  (Edited: 05/26/2008 @ 11:08) You are currently: a Guest | Members login | Terms of Use

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