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- Hype is not necessary
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Customers are not turning to SaaS for the financial merits of cheaper software licensing. The cost of the software is about the same as traditional software, it is the cost of maintaining the software and the hardware that runs it that customers can't stomach any longer.
Salesforce.com did great things for the SaaS model but they've also created some misperceptions about the model that aren't always true.
Service-now.com provides IT service management (think service desk on steroids) via SaaS. Our customers keep their customizations through upgrades. They can also choose either on-premise (10% choose this) or hosted, either way we still manage the instance. To this point, multitenant is not a prerequisite for SaaS.
We've succeeded in the market because customer choice had been squashed by HP, BMC and CA. A SaaS / Web 2.0 alternative is changing all that. - Posted by: rglauser Posted on: 08/28/08 You are currently: a Guest | Members login | Terms of Use
Hype is not necessary
rglauser | 08/28/08
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Hypes repeat itself!
joemartn | 08/29/08
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Is Salesforce.com the new ADP ... or the next Datapoint?
MiamiWebDesigner | 08/30/08
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RE: The End of SaaS? Or Just the End of Hype?
SimonGantley | 01/21/09
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What do you think?
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