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Unbelievable
"Last week I complained about Microsoft?s shoddy documentation of how its upgrade procedures are supposed to work. I?m delighted to report that I got a tremendous and immediate response from within Microsoft, offering assistance in my testing and also promising to clean up and expand their documentation."

So what exactly did all these Microsofties do in preparation for the W7 launch? Did W7 code receive the same attention to detail. Not encouraging at all. Somebody should get fired.
Posted by: Economister   Posted on: 11/02/09 You are currently: a Guest | Members login | Terms of Use
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Unbelievable  Economister | 11/02/09
Win licensing is a mess ...  Adrian Kingsley-Hughes ZDNet Moderator | 11/02/09
Use case?  BrandonLive | 11/02/09
OK, case example ...  Adrian Kingsley-Hughes ZDNet Moderator | 11/02/09
Excuse me. Mr Writer  sjbinaz | 11/02/09
Hosed HD = call support  BrandonLive | 11/02/09
Call to support won't help...  wright_is | 11/03/09
I just installed Win 7 Home Premium on blank Hard Disk  cm2 | 11/06/09
RE: OK, case example  rkwalters@... | 11/03/09
Typically the motherboard  bobiroc | 11/03/09
agreed but  rkwalters@... | 11/03/09
The motherboard  Ed Bott ZDNet Moderator | 11/03/09
Motherboard replacement  emmetsolomon@... | 11/04/09
Motherboard replacement  jpdemers@... | 11/04/09
Examples provided by MSFT senior exec  Ed Bott ZDNet Moderator | 11/02/09
Ed, can you do a clean install from Vista like you can from XP?  UAC nanny screen | 11/03/09
That's how I did it.  wright_is | 11/03/09
Well what I'm wondering is...  UAC nanny screen | 11/03/09
@UAC nanny screen  wright_is | 11/03/09
@UAC nanny screen  wright_is | 11/03/09
@ UAC  WarhavenSC | 11/03/09
@Warhaven  UAC nanny screen | 11/03/09
Yes, that scenario is fully supported (nt)  Ed Bott ZDNet Moderator | 11/03/09
Zero sense more like!  GOTBO | 11/02/09
I agree  NStalnecker | 11/02/09
Win 7  nimrod666 | 11/03/09
Win 7 drivers  Budster1 | 11/03/09
Engineering and sales and legal  Ed Bott ZDNet Moderator | 11/02/09
I agree ...  Adrian Kingsley-Hughes ZDNet Moderator | 11/02/09
You're preaching to the choir  Ed Bott ZDNet Moderator | 11/02/09
Problem is ...  Adrian Kingsley-Hughes ZDNet Moderator | 11/02/09
Actually, no  Ed Bott ZDNet Moderator | 11/02/09
From a consumer perspective...  CounterEthicsCommissioner | 11/02/09
The issue here isn't testing ...  Adrian Kingsley-Hughes ZDNet Moderator | 11/02/09
Here is where MS could take a cue from Apple  JM1981 | 11/02/09
@jm1981 -- Actually, that would be IBM...  escapepod | 11/02/09
I understand that  Economister | 11/02/09
Perhaps  Ed Bott ZDNet Moderator | 11/02/09
Good point!  Adrian Kingsley-Hughes ZDNet Moderator | 11/02/09
RE: Perhaps......needs some management attention.  bfilipiak@... | 11/02/09
Give them the money  bruceslog | 11/03/09
Just a little common sense...  bjbrock | 11/02/09
Some people lack common sense  Ed Bott ZDNet Moderator | 11/02/09
Phrase of the Century! nt  USTechHead | 11/02/09
Common Sense  M.R. Kennedy | 11/02/09
IMO, you are legal  Ed Bott ZDNet Moderator | 11/02/09
NOPE  Jkirk3279 | 11/02/09
Nope  fasthair | 11/02/09
"Nope" back atcha!  M.R. Kennedy | 11/02/09
I'm actually covered three different ways  M.R. Kennedy | 11/02/09
One caveat...  wright_is | 11/03/09
Not true  Ed Bott ZDNet Moderator | 11/03/09
Thanks Ed  wright_is | 11/03/09
re: M. R. Kennedy  WarhavenSC | 11/03/09
Paying attention  M.R. Kennedy | 11/03/09
OMG what a mess!  CounterEthicsCommissioner | 11/02/09
Or going to alternatives.  JM1981 | 11/02/09
No, it doesn't. (nt)  James T. Kirk | 11/02/09
Not everyone needs to be tied to the same  JM1981 | 11/02/09
Yes, it does !  Jkirk3279 | 11/02/09
Let me simplify it for you  wolf_z | 11/03/09
Ed: can you tell me and maybe others what New Egg is  lightingrod | 11/02/09
Coming in a follow-up  Ed Bott ZDNet Moderator | 11/02/09
Apparently that has changed ...  LilBambi_z | 11/04/09
Good question. Even though it states  AboveAverageJoe | 11/02/09
No not likely  JM1981 | 11/02/09
No, that won't work  Ed Bott ZDNet Moderator | 11/02/09
The thing is...  NStalnecker | 11/02/09
No they are not  Ed Bott ZDNet Moderator | 11/02/09
Oh wow. thanks Ed.  NStalnecker | 11/02/09
Who said that?  BrandonLive | 11/02/09
Microsoft  NStalnecker | 11/02/09
Microsoft's messaging is less than clear  Ed Bott ZDNet Moderator | 11/03/09
workaround for clean install  s76emmet@... | 11/08/09
Create a Windows 7 System Image Backup  cnfrisch | 11/02/09
Dead HDD  M.R. Kennedy | 11/02/09
Re: Dead HDD  flboffin | 11/02/09
As far as I know  NStalnecker | 11/02/09
What ! People don't upgrade Motherboards anymore?  Jkirk3279 | 11/02/09
I'm looking at this  NStalnecker | 11/02/09
Replacing a motherboard...  Ed Bott ZDNet Moderator | 11/03/09
Replacing the motherboard  bobiroc | 11/03/09
@ Ed and bobiroc  NStalnecker | 11/03/09
I would say "No".  M.R. Kennedy | 11/02/09
In plain English.............  Alan Smithie | 11/02/09
This makes me go for the simplicity of Linux.  CounterEthicsCommissioner | 11/02/09
The new Godwin's Law  Ed Bott ZDNet Moderator | 11/02/09
Not so surprising Ed....  CounterEthicsCommissioner | 11/02/09
Humorless  Ed Bott ZDNet Moderator | 11/02/09
Don't take yourself too serious Ed,  CounterEthicsCommissioner | 11/02/09
Yawn  Ed Bott ZDNet Moderator | 11/03/09
New Act  WarhavenSC | 11/03/09
nice one!  Fark | 11/03/09
Godwin is/was an idiot  Economister | 11/02/09
Godwin is wrong  Joe_Raby | 11/02/09
Except...  Jkirk3279 | 11/02/09
The key word is "approaches"  Ed Bott ZDNet Moderator | 11/03/09
Well He most likely was  jdbukis@... | 11/03/09
LOL. Ain't that the sad and sorry truth. Can we call it "Bott's Law"?  James T. Kirk | 11/02/09
But...  Ceridan | 11/02/09
No worries and free?  Northlite | 11/03/09
Workarounds?  davidhayes | 11/02/09
When will it expire?  Seryy Volk | 11/02/09
No expiration  Ed Bott ZDNet Moderator | 11/02/09
hopefully in the follow-up  busterx66 | 11/02/09
Short answer  Ed Bott ZDNet Moderator | 11/02/09
It's good to be different...  wright_is | 11/03/09
RE: Clean install with Windows 7 upgrade media? Get the facts!  erlewis@... | 11/02/09
RE: Clean install with Windows 7 upgrade media? Get the facts!  poincy | 11/02/09
Well....  Economister | 11/02/09
Another screwy situation...  jpdemers@... | 11/02/09
Another screwy situation  pagraves | 11/02/09
Don't think so...  jpdemers@... | 11/02/09
RFC  M.R. Kennedy | 11/02/09
Gotta activate something, no?  jpdemers@... | 11/04/09
OEM computers w/o installation discs  M.R. Kennedy | 11/02/09
Huh?  Ed Bott ZDNet Moderator | 11/04/09
Proof  M.R. Kennedy | 11/04/09
The problem with that I guess  AboveAverageJoe | 11/02/09
Problem  M.R. Kennedy | 11/02/09
Lol, I didn't worry to much about it then.  AboveAverageJoe | 11/02/09
Don't Worry, Be Happy.  M.R. Kennedy | 11/02/09
Re:Use install disk to verify and do a clean install?  cnfrisch | 11/02/09
A CD?  wright_is | 11/03/09
RE: Clean install with Windows 7 upgrade media? Get the facts!  larrys@... | 11/02/09
Sorry, but I call BS.  sjbinaz | 11/02/09
You're never even HEARD of the Software Protection Agency, have you?  Jkirk3279 | 11/02/09
Isnt XP license just as risky in this respect?  otaddy | 11/02/09
Agree, with all except the dual boot situation  chrome_slinky@... | 11/02/09
You're allowed to use for 30 days  Ed Bott ZDNet Moderator | 11/02/09
Ahem.  M.R. Kennedy | 11/02/09
I do indeed know that  Ed Bott ZDNet Moderator | 11/03/09
But...  M.R. Kennedy | 11/03/09
Of course you're right  Ed Bott ZDNet Moderator | 11/03/09
partitions for dual boot with w7 & Ubuntu  binstock@... | 11/02/09
Non-issue  Ed Bott ZDNet Moderator | 11/02/09
RE: Clean install with Windows 7 upgrade media? Get the facts!  Pyrotech_z | 11/02/09
RE: Clean install with Windows 7 upgrade media? Get the facts!  cpuwzd | 11/02/09
That is permitted  Ed Bott ZDNet Moderator | 11/02/09
HP Mini Upgrade  websquad | 11/02/09
Yep, you're fine  Ed Bott ZDNet Moderator | 11/02/09
RE: Clean install with Windows 7 upgrade media? Get the facts!  robert.davies@... | 11/02/09
You must purchase a package with media and a Product key  Ed Bott ZDNet Moderator | 11/02/09
Licensing issues  blackepyon01@... | 11/02/09
As I Linux User I totally Agree...  BanjoPaterson | 11/02/09
Wow  Ed Bott ZDNet Moderator | 11/02/09
You're a tech head. Of COURSE you'll pay for a new OS.  No More Microsoft Software Ever! | 11/02/09
9:1 In favor of Tech heads?  escapepod | 11/02/09
@ No More Microsoft Software Ever!  GAXXIS | 11/04/09
I use NeoOffice on my Mac. Works 100%  No More Microsoft Software Ever! | 11/02/09
World Peace  NavarroPepe | 11/02/09
RE: Clean install with Windows 7 upgrade media? Get the facts!  frj111@... | 11/02/09
What DRM?  Ed Bott ZDNet Moderator | 11/02/09
No such thing involved here.  Darr247 | 11/03/09
Where did you get that?  Ed Bott ZDNet Moderator | 11/03/09
And the virtual provision is a real rip off  rarsa | 11/02/09
Support  Ed Bott ZDNet Moderator | 11/02/09
We are not children  rarsa | 11/02/09
What support, Ed?  UAC nanny screen | 11/03/09
Not my experience  Ed Bott ZDNet Moderator | 11/03/09
Deliberate mispelling?  UAC nanny screen | 11/03/09
Um...  M.R. Kennedy | 11/04/09
Um.. well....  UAC nanny screen | 11/04/09
The number of Windows users to whom ...  mwagner@... | 11/02/09
RE: Clean install with Windows 7 upgrade media? Get the facts!  Garreth | 11/02/09
Blah, Blah, Blah  Jkirk3279 | 11/02/09
sooo Microsoft should charge more?  JoeMama_z | 11/02/09
But can you legally install OS X on non-Apple hardware?  M.R. Kennedy | 11/03/09
Don't bother upgrading  anthony@... | 11/02/09
OK, I'll bite.  NStalnecker | 11/02/09
RE: Clean install with Windows 7 upgrade media? Get the facts!  TsarNikky | 11/02/09
Really?  ITSamurai | 11/02/09
A grace period?  rledick | 11/02/09
This is stupid  marks055@... | 11/02/09
You can  Ed Bott ZDNet Moderator | 11/03/09
I know but  marks055@... | 11/03/09
Glad to hear that  Ed Bott ZDNet Moderator | 11/03/09
RE: Clean install with Windows 7 upgrade media? Get the facts!  gordonemerygray | 11/02/09
why does upgrade media even exist?  troytruax | 11/02/09
Well, Mac users for one  Ed Bott ZDNet Moderator | 11/03/09
RE: Clean install with Windows 7 upgrade media? Get the facts!  curog | 11/02/09
How I solved my OS upgrade problem..  bmobile40 | 11/02/09
Yes, and Ubuntu makes it even easier  bobc4012@... | 11/02/09
We are all so happy for you  Ed Bott ZDNet Moderator | 11/03/09
I was here to read about a "clean install".  bobc4012@... | 11/04/09
Couldn't get win 7 to install, bought a macbook, problem solved  nate12680 | 11/02/09
RE: Clean install with Windows 7 upgrade media? Get the facts!  monolithm | 11/03/09
RE: Clean install with Windows 7 upgrade media? Get the facts!  tburzio | 11/03/09
At least it's not as bad as Ubuntu!!!  bjbrock | 11/03/09
Message pending deletion.  n0neXn0ne | 11/04/09
Complicated  dhamilt01@... | 11/03/09
Re: Install Windows 7 on separate drive  cnfrisch | 11/03/09
When you sold your PC  Ed Bott ZDNet Moderator | 11/03/09
It ain't necessarily so...  mark@... | 11/03/09
Ahem  Ed Bott ZDNet Moderator | 11/03/09
RE: Clean install with Windows 7 upgrade media? Get the facts!  bas_vossen@... | 11/03/09
Life Is Good  M.R. Kennedy | 11/03/09
RE: Clean install with Windows 7 upgrade media? Get the facts!  zmansbr | 11/03/09
Formatting prior to Win7 Upgrade installation  M.R. Kennedy | 11/04/09
RE: Clean install with Windows 7 upgrade media? Get the facts!  zmansbr | 11/03/09
Nope  Ed Bott ZDNet Moderator | 11/03/09
Error in the Article  alanleow | 11/03/09
Sorry, no  Ed Bott ZDNet Moderator | 11/04/09
All this is obvious to those who ran Windows 7 Upgrade Advisor program  Aboleyn | 11/04/09
Cannot clean install with 7 upgrade  ITSamurai | 11/05/09
RE: Clean install with Windows 7 upgrade media? Get the facts!  rshannon@... | 11/05/09
RE: Clean install with Windows 7 upgrade media? Get the facts!  nickbenj | 11/06/09
I recommend you try it yourself...  escapepod | 11/06/09
Upgrading from Vista Home Basic Possible?  roofghost@... | 11/08/09
Look at the picture at the top of this post  Ed Bott ZDNet Moderator | 11/08/09
An additional topic suggestion re Win 7  woftbo@... | 11/09/09
RE: Clean install with Windows 7 upgrade media? Get the facts!  TuneUp Utilities | 11/10/09
RE: Clean install with Windows 7 upgrade media? Get the facts!  hindmost | 11/11/09
RE: Clean install with Windows 7 upgrade media? Get the facts!  cocococo013 | 11/16/09

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