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I tried to purchase a discount plan
And could not complete the transaction. It was a half-price offer ending within a couple days. When I contacted customer service at Skype, I got form responses and never, ever heard from someone who actually seemed to have read my message.

Yes, the software itself is easy and shouldn't need much support, but their response on this issue was offputting to me.
Posted by: Ed Bott   Posted on: 03/21/08 You are currently: a Guest | Members login | Terms of Use
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Skype  philpenn | 03/21/08
I tried to purchase a discount plan  Ed Bott ZDNet Moderator | 03/21/08
Thanks for the clarification  philpenn | 03/21/08
Skype - big return for small investment  Jim Johnson | 03/21/08
There are Better (IMO) Choices!  GeneK123 | 03/21/08
DLINK Skype/telephone adapter  chatlzt@... | 03/24/08
Skype has limitations by geography  cheungcook | 03/22/08
Skype on satellite  Hardride85@... | 03/23/08
The only one I'd change  kcredden2 | 03/21/08
RE: Your turn: Readers choose their 10 favorite Windows programs  bricar2 | 03/21/08
password help / manager  gdstark13 | 03/21/08
RoboForm  Ed Bott ZDNet Moderator | 03/21/08
password help/manager  bluecraby2k@... | 03/21/08
password help / manager  sonicmonkey2002@... | 03/21/08
RE: password help / manager  gdstark13 | 03/21/08
password help  bjoneslord@... | 03/21/08
RE: Your turn: Readers choose their 10 favorite Windows programs  jackie40d@... | 03/21/08
not available in Linux  winddrift03 | 03/21/08
Definitely not on GNU/Linux  payton@... | 03/21/08
OneNote...  nix_hed | 03/21/08
Which Steve?  JCitizen | 03/21/08
RE: Your turn: Skype - Good Now!  PetePixxx@... | 03/21/08
Use Skype all the time  Hobed | 03/22/08
RE: Your turn: Readers choose their 10 favorite Windows programs  m.warot@... | 03/21/08
RE: Your turn: Readers choose their 10 favorite Windows programs  psion@... | 03/21/08
RE: Your turn: Readers choose their 10 favorite Windows programs  sonicmonkey2002@... | 03/21/08
RE: Your turn: Readers choose their 10 favorite Windows programs  d.the.duck | 03/21/08
Skype: A Lifesaver  JeeR | 03/21/08
One Note  DonG43 | 03/21/08
Some of mine  John L. Ries | 03/21/08
RE: Your turn: Readers choose their 10 favorite Windows programs  puppadave | 03/21/08
RE: Your turn: Readers choose their 10 favorite Windows programs  GeneK123 | 03/21/08
RE: Your turn: Readers choose their 10 favorite Windows programs  BikerB | 03/21/08
I'll put in a vote for Picasa  zmud | 03/21/08
Picasa does it well, but iPhoto does it much better...  nix_hed | 03/21/08
Many of my customers agree..(NT)  JCitizen | 03/21/08
Cygwin  Uncle Caleb | 03/21/08
Text processing  r_widell | 03/21/08
Xplorer2 download link  James T. Kirk | 03/21/08
RE: Your turn: Readers choose their 10 favorite Windows programs  sonicmonkey2002@... | 03/21/08
Sure it will  Ed Bott ZDNet Moderator | 03/21/08
RE: Your turn: Readers choose their 10 favorite Windows programs  greatwillmiester@... | 03/21/08
You didn't really use it  Ed Bott ZDNet Moderator | 03/21/08
Autohotkey  kamahl928 | 03/21/08
OneNote  schmandel@... | 03/21/08
Instead of TextPad try NotePad++ its free  mlevison | 03/21/08
Absolutely!!!  r_widell | 03/21/08
Noooo, not RAR . . . . . . .  CobraA1 | 03/21/08
My experience exactly...(NT)  JCitizen | 03/21/08
About right  John L. Ries | 03/21/08
I use IZArc  r_widell | 03/21/08
IZArc - Great WinZip replacement  hasta la Vista, bah-bie | 03/23/08
RE: Your turn: Readers choose their 10 favorite Windows programs  smitra@... | 03/21/08
Windows texting I use Note tab lite version  mdbobbo | 03/22/08
Nice Job Ed - love the posts...  socialism=nowhere | 03/22/08
No brainer: Acronis True Image  mistywindow | 03/22/08
Textpad  stageacter@... | 03/22/08
Ultramon  Yensi717 | 03/22/08
RE: Your turn: Readers choose their 10 favorite Windows programs  rascalrat | 03/23/08
RE: Your turn: Readers choose their 10 favorite Windows programs  www.1337@... | 03/23/08
RE: Your turn: Readers choose their 10 favorite Windows programs  t0pcat | 03/24/08
WINAMP for music  seanwal111111 | 03/24/08
Windows Live Writer - and - EverNote?  graham.lv | 03/24/08
ZtreeWin is a powerful file manager and very fast  Geoff3195 | 03/26/08
winrar  james.faction | 03/27/08
Irfanview yes!  james.faction | 03/27/08
RE: WinRAR and QuickMacros  rmjones8@... | 03/27/08
RE: Your turn: Readers choose their 10 favorite Windows programs  maxtheitpro | 04/10/08
IrfanView rocks!  maxtheitpro | 04/10/08
RE: Your turn: Readers choose their 10 favorite Windows programs  JacquesR_z | 04/11/08
RE: Your turn: Readers choose their 10 favorite Windows programs  sunnata1 | 05/23/08
RE: Readers choose 10 favorite Windows programs  cgpedley@... | 05/23/08
RE: Your turn: Readers choose their 10 favorite Windows programs  toolman30044 | 05/23/08
RE: Your turn: Readers choose their 10 favorite Windows programs  Lerianis | 05/24/08
Really useful stuff: my picks  tashfeenmahmud@... | 05/25/08
RE: Your turn: Readers choose their 10 favorite Windows programs  GuardianBob | 05/26/08

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